Hello, last month I received a water bill of incredible cost due to my apartment having a major leak in one of its toilets we were unaware of until the bill had arrived. Our property manager and his maintanence team was able to resolve the problem and the proof that is in the attached image. I am wondering if there is any possible way to have a reduction in its cost! Thank you.
Hello I am emailing in regards to the following account with bills not arriving to us yet. If you could please send us the copy of the bill for the above account that would be greatly appreciated. Account #’s Customer: Five Star Quality Care, Inc. Site: 46025-Meadowood Retirement Comm Account #: 5936-002 Thank you, Yessenia Trevino Billing Specialist Yessenia.trevino@external.engie.com T (509) 329-7481
There is ABSOLUTELY no way we used this much water in a month. This is a 1100% increase month-to-month in our bill from January to February. Our meter has to be reading wrong!
my bill was adjustment and the correct charge for small cart on January, but and this month February 2018 the problem back I have charge for a medium cart. I need pay just a small car, because a choose small cart . Is there somebody help me with other adjustment and fix my bill again. Monroe county Bloomington Indiana22/2018.
We received an extremely high water bill this past month. I was on the phone with someone from the Utilities department and they explained to me that out meter was running high from 2/1 and then by 2/18 it was back to normal. During that time we received no notification that we had our water was running high and we even had a plumber come out but it was a day after our meter went back down. I want to know if our meter can be re-read to make sure it is running accurately and to get our bill readjusted because I will not pay a $800 water bill.
eSuite utilities site is throwing an error when logging in to the site with bill information
yes I received a note on my door that I had used 25,000 gallons of water and I need to contact the utilities and so I did and they said the meter showed that and I should contact a plumber so I did paid a plumber to come out and he spent four hours at my house and he found no leaks but to be safe he put new flaps and supplies in out toilets and now not only am I out the money for a plumber but also they want me to pay these high water bills I am on a fixed income and there is no way I can do this so what can we do about this
Hello, My name is William Castana, I am a billing specialist with Ecova, Inc., I am writing you to inquire about missing invoices for the listed customer numbers 200410-001 and 13138-004If you could please forward any unpaid invoices to me for processing. If you need anything further from me, please let me know. My phone number is 866.322.4547 ext.7233, and I am available from 7-3:30 PST.
water meter is frozen, homeowner has checked the pipes throughout the home.
I chose trash small cart you let me medium and you make a promise by letter you would changed it. Now my bill I need the change and my refund. please