Case Date:

10/2/2016

Hello, I live at 646 Bayberry Ct W and have been drinking tap water for years. My impression is that the taste changed significantly for the worse about a month or so ago. There was one day when it was so bad that I could not swallow it. It improved somewhat after that but still has much more of an after-taste than in the past, in spite of the fact that I bought myself a water filter. What is the cause of this and what can/will you do about it? I really don't want to have to start buying bottled water again.

Case Date:

6/20/2013

I'm helping a person with a sick fish online in the forum on my website, and we're trying to evaluate the quality of water. I've looked at the water reports, and although I see carbon, which obviously indicates alkalinity, there's no mention of calcium, magnesium or no mention of pH. Can you help us? Thanks so much.

Case Date:

12/1/2015

Several homes in the Stonechase Developement have noticed the water tastes like it is coming out of a hose or metal like. We would like to have our water tested or information given to correct the problem.

Case Date:

12/11/2015

When will our water stop tasting so bad(like chlorine) I know it is being treated for a reason but when should it return to normal or will it?

Case Date:

12/14/2015

Our tap water has a bad taste for the last few weeks. Tastes chemically!

Case Date:

12/19/2015

I reported on December 14 about a chemical bad taste to our tap water for the last several weeks. I just checked on this page for an answer and saw that the report was closed. I do not think that is an answer to my complaint. Do you just arbitrarily close complains without answering your customers? Not good customer service!

Case Date:

1/7/2016

I recently noticed a high level of chlorine in my tap water. I called Rachel Axe to issue a complaint and question the level as well as the possible formation of tetrahalomethanes from free chlorine. We also discussed the high levels of halio acetic acids and disinfectant byproducts. I urge you to please discuss making changes to the way we treat our water so it is safer. As a fellow scientist the technology today affords many opportunities to use different methods without being too costly. Thank you.

Case Date:

6/26/2014

just wondered why the water tastes a little weird the past few days.

Case Date:

3/14/2022

My water line was hoked up last week to the new supply that has been installed on N Hancock Dr. I expected a bit of flavor difference, but this plastic taste is NOT diminishing. I have run water for 1/2 hour in the house a couple times, but no great success. Could you please flush the new lines at the hydrants ? Bill Goodhew

Case Date:

6/2/2022

Our #fluoridelawsuit against the EPA resumes Tues June 14th at 2:30pm PT. We sued the EPA because their #fluoride standard is not protective of public health. It’s going well so far. For more info on our trial, head here: https://fluoridealert.org/issues/tsca-fluoride-trial/ , The Public needs to know. You should do a better Job to keep the Public informed