Case Date:

10/2/2016

Hello, I live at 646 Bayberry Ct W and have been drinking tap water for years. My impression is that the taste changed significantly for the worse about a month or so ago. There was one day when it was so bad that I could not swallow it. It improved somewhat after that but still has much more of an after-taste than in the past, in spite of the fact that I bought myself a water filter. What is the cause of this and what can/will you do about it? I really don't want to have to start buying bottled water again.

Case Date:

8/19/2016

Our water smells and tastes like dirt. My address is 800 W Baywood Drive in Clear Creek Estates.

Case Date:

4/25/2016

no sepit on land rent house 5170 east 46 go check it out thank you

Case Date:

1/7/2016

I recently noticed a high level of chlorine in my tap water. I called Rachel Axe to issue a complaint and question the level as well as the possible formation of tetrahalomethanes from free chlorine. We also discussed the high levels of halio acetic acids and disinfectant byproducts. I urge you to please discuss making changes to the way we treat our water so it is safer. As a fellow scientist the technology today affords many opportunities to use different methods without being too costly. Thank you.

Case Date:

12/19/2015

I reported on December 14 about a chemical bad taste to our tap water for the last several weeks. I just checked on this page for an answer and saw that the report was closed. I do not think that is an answer to my complaint. Do you just arbitrarily close complains without answering your customers? Not good customer service!

Case Date:

12/14/2015

Our tap water has a bad taste for the last few weeks. Tastes chemically!

Case Date:

12/11/2015

When will our water stop tasting so bad(like chlorine) I know it is being treated for a reason but when should it return to normal or will it?

Case Date:

12/2/2015

Just wondered if there was a way to find out about drinking water advisories and boil orders that aren't checking this website every day. Is there such a thing as signing up for a text alert for this service? Thanks for your time.

Case Date:

12/1/2015

Several homes in the Stonechase Developement have noticed the water tastes like it is coming out of a hose or metal like. We would like to have our water tested or information given to correct the problem.

Case Date:

8/5/2015

After seeing the water run clear all summer in Jackson Creek (I think that's what runs in front of the Shoppes on College Mall Rd.) this morning the water was very muddy and there was the smell of dead fish. Since there has not been rain recently it seems like something has been dumped in there. Something doesn't seem right about it anyway.