Case Date:

8/28/2020

Trash was picked up yesterday, our day, but the recycling bin is still on the street not collected. No notice left if there is some kind of problem.

Case Date:

11/28/2023

recycling not picked up on Monday 11.27.23, I called and left message monday 11.27.23. 2 other houses on same street also missed. Recycle Bin still out, is full, needs to be picked up. They appear to be missed as I've talked to 2 other neighbors one next door, one across and 2 houses up also missed

Case Date:

12/29/2020

The recycling fellow looked in my container and evidentally, a single plastic bag was not recylable, so he hung that bag halfway out of the container and did not pick up any of the recycling. I'm sorry I made that mistake, but it would have been small effort to put the bag in the trash container that was right beside it or to leave the plastic and take the recycling. Really poor service.

Case Date:

2/8/2023

Hello! We got a notice for leaving our recycling can put past 24 hours of pickup, because our recycling has not been picked up for a MONTH? I do not think it is fair for us to have to pay any fine at all, as we put the correct items in the recycling container and it wasn’t overflowing. We left the can out by the street for 24 hours in case recycling came by later because we were not sure what was going on and why it never got picked up? I even sent an email about 2 weeks ago and never got a response!!! We are upset about this and would appreciate a response. Ticket: 62023-02-0428 Please take a look and consider appealing this. Thank you for your time.

Case Date:

3/11/2021

Once again, my recycling was not picked up today. Once again, no one in the sanitation department will pick up the phone when called. How is this department providing me a service at this point?

Case Date:

3/16/2021

Failed to pick up recycling at 514 W. Allen St.

Case Date:

4/29/2021

My recycling wasn’t picked up yesterday. I left it out today to be picked up please.

Case Date:

9/6/2021

This recycling bin has been sitting in the 400 block of Mitchell in a yard on the west side of the street like this for months now: top is missing. Maybe you can trace down which house it belongs to and replace it.

Case Date:

9/8/2021

Referring to closed case #177273 (topless recycle can). We are very sorry about the confusion, but indeed, the can was gone from the curb the day after I reported this, so it is clear why you could not find it. Here is a picture from this morning and my husband's comment: 'The 'Rooming House' at 414/416 Mitchell. Recycling Bin has been without its top for months. What's in it today does not look like recycling.'

Case Date:

9/27/2021

Can some clarification on the recycling pickup suspension be provided? The press release indicated: The city asks you store recyclables until service resumes or take them to one of the city’s recycling centers listed at www.gogreendistrict.com. For customers that rely on public transportation or alternative means of transportation, taking the recycling materials to a center is not a viable option. If overflow recycling materials are placed into standard trash bins, will the recycling trucks pick these up when operations resume? Our household will likely not have room to store more than one week of material in our city supplied bin.