Case Date:

9/8/2020

re ticket_id=173521 Our recycling bin was not collected on Thursday, August 27, per the regular schedule (trash was collected that day). I sent the problem note on Friday the 28th. On September 8th I received a message that "we took care of the problem." That is either incorrect, because I had to wait a week to have a full recycling bin collected, or it is correct that the reason why we were skipped was figured out (not likely-as it probably was just a momentary oversight). All that was needed was for a truck to be diverted for 10 minutes from another route to collect our forgotten bin. Strangely handled...

Case Date:

10/3/2020

Wheels broken off recycling container

Case Date:

10/14/2020

Our recycling was not collected last week and has not been picked up yet today. Has the date changed?

Case Date:

10/20/2020

This is like the third time the trash men have just straight refused to empty my recycling, and they also leave debris in my trash can as well. I don't have any inappropriate items in the recycling, it's aluminum cans and flattened cardboard. They didn't leave any kind of notice. Just uncollected trash. I feel like this just incentivizes me dumping everything in my trash since at least that way it will get collected.

Case Date:

11/17/2020

City didn't empty my bin again. No notice left of why. I can't tell why. Nothing in there except approved items. It's really frustrating to have it get not collected every week.

Case Date:

12/29/2020

The recycling fellow looked in my container and evidentally, a single plastic bag was not recylable, so he hung that bag halfway out of the container and did not pick up any of the recycling. I'm sorry I made that mistake, but it would have been small effort to put the bag in the trash container that was right beside it or to leave the plastic and take the recycling. Really poor service.

Case Date:

3/3/2021

Recycling not picked up last week. Please reference previous open ticket 174965

Case Date:

3/11/2021

Once again, my recycling was not picked up today. Once again, no one in the sanitation department will pick up the phone when called. How is this department providing me a service at this point?

Case Date:

3/11/2021

Please repair or replace my recycling bin, the wheels are broken and I cannot fix.

Case Date:

3/13/2021

The people living at this address were throwing glass bottles into the street around 2 am. I went out to ask them to stop, they told me "f*ck off" and continued throwing glass bottles into the street near parked cars. There were also tons of beer cans and other trash.