Case Date:

3/8/2023

Substandard service for trash and recycling pickup. The recycling crew has repeatedly turned the trash bin as if to indicate trash was picked up when it wasn't, and today the left the bin in the middle of the driveway. Why can't my bins be just put pack where I left them by the side of the driveway, as is done with all the other houses on our street? Perhaps we should just return the recycling bin, and save the money, and put everything in the trash?

Case Date:

4/2/2020

I have had several weeks where my recycling was not picked up. Apparently, based on your website, this was because styrofoam was present, but the can clearly indicates that styrofoam is acceptable. Since there seems to be a contradiction, it would be nice if the collectors would leave some indication of what items are not acceptable, rather than leave the customer/taxpayer guessing. If this is a training issue, my address is 1257 W. Countryside Ln.

Case Date:

9/8/2020

re ticket_id=173521 Our recycling bin was not collected on Thursday, August 27, per the regular schedule (trash was collected that day). I sent the problem note on Friday the 28th. On September 8th I received a message that "we took care of the problem." That is either incorrect, because I had to wait a week to have a full recycling bin collected, or it is correct that the reason why we were skipped was figured out (not likely-as it probably was just a momentary oversight). All that was needed was for a truck to be diverted for 10 minutes from another route to collect our forgotten bin. Strangely handled...

Case Date:

7/28/2021

I just went to pull my recycling bin back to my garage when I found that the bin is still full of recycling. Why?

Case Date:

12/9/2023

My case is #186418. It concerns the disappearance of our recycle bin. Adam Wason responded to me and requested my address. However, I am unsure how to reply to him directly. Therefore, I am using this system again to provide my address, which is 1200 E Atwater Ave, Bloomington, IN47401.

Case Date:

12/4/2023

Last night, we moved our garbage bins to the curb, only to discover this morning that the recycle bin (with a yellow lid) has disappeared.

Case Date:

1/23/2024

We moved our recycle bin to the curb of our sidewalk, but we discovered that it had disappeared by Tuesday afternoon. Please deliver a new one to 1200 E Atwater Ave, Bloomington, IN47401. Thank you very much.

Case Date:

12/1/2023

i have no respnod about reycle issues

Case Date:

1/3/2023

Our recycling wasn't taken today when our trash was, with no notice left as to why.

Case Date:

8/28/2020

Trash was picked up yesterday, our day, but the recycling bin is still on the street not collected. No notice left if there is some kind of problem.