Case Date:

7/29/1997

9-year-old son, Steven, was treated very badly by coach in Jr. League Baseball Assn. Child was very upset. Mother wants refund mailed to home. (Coach: Chris?)

Case Date:

7/1/1997

Kathy has two children in tennis lessons. Babysitter transports children to lessons (20 min. drive). On two different occasions she called the hotline and was told the lessons were on. When they arrived, the lessons had been cancelled. Also, children were given "verbal" notice of a makeup practice. Would appreciate a written note.

Case Date:

7/1/1997

Kathy has two children in 4:00 tennis lessons. Her sitter takes them to the lessons (20 min. drive). On two different occasions they called the hotline and were informed the lessons were still on. Each time they had been cancelled. Also, after one lesson her children were given "verbal" notice of a makeup practice. She would appreciate "written" notice.

Case Date:

6/25/1997

The janitor @ Broadview Elementary School called to say one of the children from the KC Outdoor camp had been left @ in the restroom at the school. The parent called about 20 minutes later to see what was going to be done about the situation.

Case Date:

12/18/1996

Wanted to register a complaint about Code inspector entering his home. Said inspector knocked but walked in before Tracy was able to get to door. Tracy said he will deal with trash issue but wanted this noted.

Case Date:

4/11/2000

PLEASE SEE ATTACHED.

Case Date:

2/18/1999

BACC: Ms. Henderson needed to get a message to someone in PBA and that person's voicemail was full. When the receptionist answered the phone, she told Ms. Henderson that she would not take a message.

Case Date:

1/30/1999

An anonymous caller complained that a seasonal staff member at the Banneker Community Center called his brothers and sisters "scrub" and threatened to take further action if this was not stopped.

Case Date:

10/14/1998

Mrs. Leiter feels that every time *(pls. inquire w/ her for details) she's dealt with our Animal Shelter, the people assisting her have been unwilling and uncooperative. Her experience so far has been so negative that she went to Martinsville to adopt a pet instead of coming to our A.S. She noted that she's live in many different towns, and has never run into an A.S. that seems so unhelpful and uninterested in her needs/concerns. **(JIM-I told her you'd be appropriate person to deal w/)

Case Date:

9/4/1996

Citizen says he took some trash to landfill between 11:30-11:45 on Tuesday, Sept. 3. Said while he was on the scales, a City Sanitation truck came up behind him, driver got out and started screaming and cursing at him. Says driver had long dark curly hair. Says City employees should not behave this way.