Ms. Richardson called and wanted to schedule meeting with Mike Phillips to discuss problems she has had with Customer Service Department and the unprofessional way she feels CBU employees have treated her.
Citizen called on a yard waste missout yesterday. Sanitation worker came today to pick it up around 11-11:30. Citizens' high school age son was in yard and says sanitation worker "jumped all over him", "got in his face" screaming and pointing his finger. Worker allegedly told the kid that the yard waste was not at the curb yesterday and that next time he would "fine his ass." This was apparently witnessed by a neighbor.
Few days ago, inspector barged in without notice.
Caller complained about golf course manager's behavior. Said he should be fired for "throwing a fit" last Tuesday (9/16). He yelled on the course and displayed behavior unbecoming in a public place. Caller was very hesitant to provide more information.
9-year-old son, Steven, was treated very badly by coach in Jr. League Baseball Assn. Child was very upset. Mother wants refund mailed to home. (Coach: Chris?)
Kathy has two children in tennis lessons. Babysitter transports children to lessons (20 min. drive). On two different occasions she called the hotline and was told the lessons were on. When they arrived, the lessons had been cancelled. Also, children were given "verbal" notice of a makeup practice. Would appreciate a written note.
Kathy has two children in 4:00 tennis lessons. Her sitter takes them to the lessons (20 min. drive). On two different occasions they called the hotline and were informed the lessons were still on. Each time they had been cancelled. Also, after one lesson her children were given "verbal" notice of a makeup practice. She would appreciate "written" notice.
The janitor @ Broadview Elementary School called to say one of the children from the KC Outdoor camp had been left @ in the restroom at the school. The parent called about 20 minutes later to see what was going to be done about the situation.
Wanted to register a complaint about Code inspector entering his home. Said inspector knocked but walked in before Tracy was able to get to door. Tracy said he will deal with trash issue but wanted this noted.
PLEASE SEE ATTACHED.