Case Date:

5/22/1998

Citizen strongly objects to TCI rate increase. See letter.

Case Date:

9/29/1998

Mr. Clark concerned with safety in Bryan Park, requested officer presence. Please see attached letter.

Case Date:

4/15/1999

SEE ATTACHED LETTER.

Case Date:

4/29/1999

Ms. Cherrington has problem with $1500 occupancy fine. In addition, she feels that the City provides no way to appeal such fines. PLEASE SEE ATTACHED LETTER FOR MORE DETAILS.

Case Date:

8/17/1999

Ms. Burbage is concerned that Insight will raise the basic service fees, therefore, she will not be able to afford her basic service fee.

Case Date:

7/26/2000

PLEASE SEE ATTACHED LETTER.

Case Date:

4/24/2003

Mr. Clayton sent a letter to the PW Dept. that stated he received a letter from Insight Communucations regarding his channels and needing a converter box to get the package he already has that does not contain premium channels. He stated in the letter that his wife called Insight and ask if they had to have the box to keep getting the package that they currenty subscribe to that does not included premium channels, Insights stated that they would need the box. He would like this addressed.