Case Date:

12/16/1997

Mr. Raymond is a westside neighbor and was dissapointed to discover that the weight lifiting equipment @ BBCC was removed.

Case Date:

12/23/1997

Russ thinks we currently have a competent & polite inspection staff. His suggestion is that property owners be apprised when changes in code or policy affect rentals (ex. fire extinguisher, Smoke detector). Couldn't we take 35 cents out of our take from each registered owner and send them updated versions of addenda, or especially the "pre-inspection addendum?" Some landlords operating under permit would even upgrade their properties early if the code change makes sense for helath/safety (fx)

Case Date:

12/31/1997

Subscriber says he inadvertently missed paying his December bill by a few days and was charged a late fee of $3.50 on an $11.26 bill (the bill was low due to a TCI overbilling error the previous month). Understands he missed the due date but thinks it is ridiculous and unfair that he should be charged so high a fee on so small a bill. TCI took care of the billing misunderstanding.

Case Date:

1/8/1998

Missed paying her bill on time, rec'd reminder notice, called TCI 1/5, made arrangements to pay on Friday. On Weds, man came to disconnect service. She called office, they told her could avoid disconnect if she gives him a check. He said he could not take a check, only cash and disconnected her. Her daughter took check in, but TCI won't reconnect 'til next week, is charging fee, and told her they had no supervisor she could talk to. Subs. feels she tried to cooperate & is being trtd unfair.

Case Date:

1/13/1998

FYI- Rev. Brockman is a Bloomington Transit access driver and called in to notify the city that the roads are still slick throughout the city.

Case Date:

2/3/1998

Caller had rented TL Lodge. She was upset that there was no mop head or bucket available for clean-up. Also, the trash in the restroom had not been emptied.

Case Date:

2/3/1998

A gentleman called to complain that Charlie Brown is telling people that he is still an officer w/ the BPD, and he carries a gun. In paticular, he works as security guard at all Kroger locations, and over exerts himself in this capacity by harassing young kids at these stores. The gentleman feels that he has been harassed also at the 2nd St. Kroger location while w/ friends. He knows Charlie from when he was a security guard at Crestmont.

Case Date:

2/9/1998

dog "droppings" at Bryan Park. Walking with daughter, she got it all over her. Must watch every step you take. Problem has occurred last 2 weekends. Problem shouldn't be occuring in a park! Not happy!

Case Date:

2/10/1998

RE: 3rd St Park. Construction crew used one of the benches from 3rd St Park and it is now sitting in mud and water on the SE corner of Municipal Building. Caller wants the bench cleaned up and back at 3rd St rather than rotting away.

Case Date:

2/10/1998

RE: 3rd St Park. Construction crew used one of the benches from 3rd St Park and it is now sitting in mud and water on the SE corner of Municipal Building. Caller wants the bench cleaned up and back at 3rd St rather than rotting away.