- Case Date:
- 9/1/2004
Large pile of yard waste has accumulated in the back yard from where limbs have fallen out of the trees. Caller is concerned that it is attracting rodents and snakes. This is on the deadend of Maxwell
- Case Date:
- 8/30/2004
Mr. Woodring feels that Insight has a monopoly in this area in regards to cable service. The TCC should also have an agreement with Insight regarding broad ban service. He was unable to sign up for SBC's service due to a third party ownership of the lines specifically related to Acadia Court area. Due to this problem, he felt that he was forced into signing up with Insight at higher price in order to receive the broad ban service.
- Case Date:
- 7/26/2004
Mr. & Mrs. Heimer would like have the same attention given to visually impaired programing that has been given to hearing impaired. Also, during the most recent storms, the SAP function for audio did not work well. Mrs. Heimer indicated that she will probably attend the next TCC Meeting.
- Case Date:
- 7/6/2004
Mrs. Kroener stated that she built a new house and have been trying to get Insight to install a line since Jan. of 2004. Kroener stated that someone from Insight came out to her house in Jan. and said that they woulod be back to install the line and never came back. Kroener stated that every time she calls Insight the line is busy. Kroener is very unhappy with insight's customer service and would like someone from Insight to call her back.
- Case Date:
- 5/24/2004
just north of county view apartments, there is a line of trees on the back side of the sidewalk at Rockport Hills that need to be trimmed as his daughter cannot ride her bike down the sidewalk. I told him that I would have someone take a look and notify the property owner that the trees needed to be trimmed. Caller was not happy that it would be the property owners responsiblity as the city probably told the developer that those trees needed to be there. He has contacted the mayors office.
- Case Date:
- 4/12/2004
Several rats living in a hole next to the railroad ties at the SE corner of Atwater & Mitchell. Ms Cheek also notified the Monroe County Health Dept.
Other
405 S Meadowbrook DR
- Case Date:
- 3/24/2004
Mrs. Chase wanted to make the Council aware of the rate increase she received from Insight. Mrs Chase stated that Insight did not supply "any better programs" with the rate increase. Mrs. Chase would like to know "what citizens can do about it."
Other
4020 E Bennington BLVD
- Case Date:
- 12/19/2003
Mr. Plucker stated that he had called Insight 2 weeks ago to inquire about Insightbb. Mr. Plucker ask the representative if there were any special offers if he signed up for the service, the rep told him that there were no outstanding deals at this time.
Mr Plucker stated that he then heard (a few days later) an ad on the radio advertisng a special promotion if someone signs up for Insightbb. Mr. Plucker then called Insights customer service and told them that he had heard the advertisement
Other
4020 E Bennington BLVD
- Case Date:
- 12/19/2003
Mr. Plucker contacted the Public Works Department 12/19/2003. Mr. Plucker called Insight customer service to inquire about Insightbb and to see if there were any specials if someone were to sign up for the service. The Insight rep. told Mr. Plucker that there were no deals for the Insightbb service. A few days later Mr. Plucker heard an advertisement on the radio for the Insightbb service offering a special, he then contacted Insight in hopes of getting the service at the special price.
- Case Date:
- 12/17/2003
There is water flowing from the side of the apartment building onto the sidewalk and streets. The water smells like washing machine water.