Case Date:

1/13/2004

website looks real nice reply- thanks for sending this email

Case Date:

1/12/2004

looking for a garbage man reply- look under rubbish in the yellow pages, also gave a few names & phone numbers

Case Date:

1/12/2004

wanting to get signed up for online utilities payment reply- attached utilities webpage and phone number

Case Date:

1/12/2004

ids reporter looking for info on how frats, sororities, and dorms are exempt from the housing ordinance reply- forwarded email to HAND

Case Date:

12/29/2003

TCC Council Member states that has several issues with Insight. See attached documents for details.

Case Date:

12/19/2003

Mr. Plucker stated that he had called Insight 2 weeks ago to inquire about Insightbb. Mr. Plucker ask the representative if there were any special offers if he signed up for the service, the rep told him that there were no outstanding deals at this time. Mr Plucker stated that he then heard (a few days later) an ad on the radio advertisng a special promotion if someone signs up for Insightbb. Mr. Plucker then called Insights customer service and told them that he had heard the advertisement

Case Date:

12/19/2003

Mr. Plucker contacted the Public Works Department 12/19/2003. Mr. Plucker called Insight customer service to inquire about Insightbb and to see if there were any specials if someone were to sign up for the service. The Insight rep. told Mr. Plucker that there were no deals for the Insightbb service. A few days later Mr. Plucker heard an advertisement on the radio for the Insightbb service offering a special, he then contacted Insight in hopes of getting the service at the special price.

Case Date:

12/17/2003

There is water flowing from the side of the apartment building onto the sidewalk and streets. The water smells like washing machine water.

Case Date:

12/9/2003

Constructing a concrete pad without permits. Bamboo and canvas covering a boat as well as pouring a concrete pad for the boat to sit upon.

Case Date:

11/24/2003

Ray McConn called to complain about the median extension constructed on East Third Street to block turns to the Barnes and Noble and neighboring shops.