Case Date:

8/1/2026

Hydrant is laying on the ground no longer attached, there is no water coming out from this. Need to see what steps to take to fix this? Thank you!

Case Date:

7/24/2026

We have 3 sinkholes on property at Reserve on Third. 2 are near city water drainage and want someone to come assess.

Case Date:

7/21/2026

The electronic circle on the water meter is broken (included). Do you come and repair? Thanks

Case Date:

6/29/2026

Road disrepair -- Woodbine between Covenanter and Windermere Woods Dr. East side of the road. Due to the drainage that runs from Windermere down Woodbine to the distant drain on Covenanter, the road side has eroded terribly from water drainage. It's been patched before but the water flow continues to crumble the repairs. The distance between Covenanter and Windermere Woods Dr needs attention, please! Thanks so much!

Case Date:

6/22/2026

City workers repaired a bad street water drain and in the process damaged the street and the concrete sidewalk area with their excavator. We had thought that they would return to finish the repairs, but it is still coned off and no one has returned. Previous case # 210610

Case Date:

4/9/2026

Poison Hemlock growing around Storm water drain outlet behind 555 and 603 N. Plymouth Rd in Parkridge East.

Case Date:

3/28/2026

Water leak for over a day now.

Case Date:

3/26/2026

Mentality unstable man abusing and neglecting his dog. Leaves outside every day no matter the weather conditions. He comes home for 5 minutes and leaves without even acknowledging his dog. Water bowl always empty, neighbors feed and provide water. He has been reported numerous times. Multiple domestic disputes with a woman that frequents the residence. This dog needs rehoused before it starves. Please help

Case Date:

2/10/2026

I have paid my water bill receipt #YLX20040964. Please turn my water back on. I have 3 dependents in my house. I require water to care ASAP. Thankyou

Case Date:

2/10/2026

We have a water leak in the bedroom ceiling is soft and turning yellow. Multiple c anything elseracks in walls, very dirty under the oven. Air leak under windowsill. North entrance to building doesn’t lock. Homeless people entering. Dust is stuck to fan blades on ceiling fan and air conditioner. Thermostat doesn’t work and can’t control heat.