Case Date:

7/24/2026

We have 3 sinkholes on property at Reserve on Third. 2 are near city water drainage and want someone to come assess.

Case Date:

7/21/2026

The electronic circle on the water meter is broken (included). Do you come and repair? Thanks

Case Date:

6/22/2026

City workers repaired a bad street water drain and in the process damaged the street and the concrete sidewalk area with their excavator. We had thought that they would return to finish the repairs, but it is still coned off and no one has returned. Previous case # 210610

Case Date:

3/26/2026

Mentality unstable man abusing and neglecting his dog. Leaves outside every day no matter the weather conditions. He comes home for 5 minutes and leaves without even acknowledging his dog. Water bowl always empty, neighbors feed and provide water. He has been reported numerous times. Multiple domestic disputes with a woman that frequents the residence. This dog needs rehoused before it starves. Please help

Case Date:

2/10/2026

I have paid my water bill receipt #YLX20040964. Please turn my water back on. I have 3 dependents in my house. I require water to care ASAP. Thankyou

Case Date:

1/28/2026

What appears to be a sump pump discharge pipe at 801 W Howe Street is sending a significant amount of liquid water into the public right-of-way during freezing conditions. Water is being dumped onto the sidewalk on S Maple Street, between W 2nd and W Howe. This is creating a driving hazard and safety issue at the intersection of W Howe and S Maple, as the liquid water is running out into the intersection, pooling, and freezing into a sheet of ice. What doesn't freeze at this intersection is travelling down Howe to the entrance for the Building Trade Park parking lot, where it is also freezing into a sheet of ice.

Case Date:

1/10/2026

Question: what is rhe official name for what i call the "Davis Street Canal?" It conducts water from Sheridan Creek eventually i think to Clear Creek. There are at least two others: one is short, aling Hunter (between Mitchell and Eastside) and another somewhere in the Near West Sude (or maybe Prospect Hill) neighborhood. Thanks!

Case Date:

12/30/2025

Husky is left tied outside all day. Water not accessible today because under little trampoline type bed for him to lay on. Shelter is canvas dog house that blows around. Left out for long periods of time- all day into evening without shelter except for canvas one. Water is not heated so most likely frozen . I do not want them to know who reported . I am afraid of retaliation from them. It is a. They have two pigs inside as well as other dogs but this dog is left out most of the time.

Case Date:

11/25/2025

The HOA at Wilmington Court is in need of reinstalling new wood timbers borders along the front of this building. We are not able to fit a timber along the front of this area because it appears this water meter cap has slid down almost to the sidewalk. The identical one on the other side of this entrance is quite a bit further up in the bed. Can we please have it looked at? Thank you! Abby Seifers, Wilmington Ct HOA Board Member

Case Date:

11/18/2025

Hello. We provide water at this address for the tenants (there are 3 units in this property) and they let us know they believe one of their trash bins has been stolen. Can this be replaced? If so, what does that process look like? Thank you! Kim Newton Orion Property Management for Van Hoy Properties