Case Date:

5/15/2012

I paid my son's 40.00 parking ticket #I1200280 on line May 9, 2012. Your website said that it did not go through. So I tried it again, and it said there was a problem with the credit card. I tried it one more time and it went through. Well... I received three receipts saying it was paid. Ref. #1 = 10.174.5.142-1372DBC7397-70EF2644-3DD4FC3E Ref. #2 = 10.174.5.142-1372DA975E1-4455AA88-796A35A7 Ref. #3 = 10.174.5.142-1372DA49A86-7BD90C64-518A26FB Two of the three receipts have shown up on my credit card. So now I have paid 80.00 for a 40.00 ticket. Please check into this error and make the necessary changes as soon as possible. I hope that the 3rd receipt does not show up on my credit card. You may also want to look into your website and figure out WHY this happened. I will be looking for a credit to my account and would appreciate an acknowledgement to this issue. Sincerely Karen M. Staats

Case Date:

5/22/2012

I have been contacted about 2 outstanding parking tickets. I have spoken with the collection agency to inform them that those tickets were paid and I gave them the confirmation number that the tickets were never delinquent. The person I spoke with didn't update their system with the confirmation numbers in order to follow up with you (on March 21, 2012) and they called me again today. I would like to email you the receipt that I received from your website when I paid. Below is a copy of the receipt: From: CITY OF BLOOMINGTON <gateway@linkpt.net> Date: Fri, Feb 5, 2010 at 10:40 AM Subject: Receipt from CITY OF BLOOMINGTON To: Rafael Ishman <ishmanr@indiana.edu> Company: CITY OF BLOOMINGTON Reference Number: 10.174.5.172-1269ECA190F-4DDE4099-60171B1A Subtotal: $80.00 Tax: $0.00 Shipping: $0.00 Total: $80.00 CITY OF BLOOMINGTON

Case Date:

8/14/2012

700 S Fess. No Parking sign spray painted, can't read

Case Date:

10/1/2012

Neighborhood Sign needs replaced, been spray painted, cant read

Case Date:

11/2/2012

Contractors removed 2 hr parking sign on 200 W 11th, just west of Station 11 apts. The sign needs to be put back up so we can enforce the area.

Case Date:

1/9/2013

No Parking anytime sign ran over and sticking up in a manner as may cause injury to pedestrians. 2400 E. 8th st

Case Date:

2/11/2013

There is a black BMW 'parked' in the 800 Block of West 3rd st with expired plates that looks abandon. It has not moved in quite some time and perhaps should be removed. Thanks.

Case Date:

5/1/2013

300 E. 7th Street, southside of street - 2 hour parking sign and post gone

Case Date:

9/16/2014

Several parking meters on 6th St in front of Grazie are missing their parking app zone numbers, making it impossible to park using the mobile app. The green corner of the zone sticker is visible in the attached photo.

Case Date:

9/30/2014

I am writing to urge you to extend the amount of time between the issuance of a parking ticket and the date on which the price of that ticket doubles. I realize I am lucky to have a secure job associated with a decent wage that allows me to occasionally absorb the cost of a parking ticket, for those rare times when I accidentally exceed my expected amount of time downtown. However, it was not so long ago, when I was a graduate student, that I truly lived paycheck-to-paycheck, and had a lot of difficulty making it through the second half of the month. A $20 parking ticket which doubles in price within 10 days would have been a very difficult expense to manage. And it should be recognized that even those of us who diligently pay our meters occasionally run into difficulties that cause us to run over. At the same time, we often overpay for the meter ($$ for which we are never reimbursed). In any event, a parking ticket that doubles in price within 10 days puts an undue burden on those residents of Bloomington who are in a challenging financial situation. I suggest you extend the remission time to 30 days to allow your city's residents to better manage their household budgets. Regards, Dr. Kim Novick 904 E 14th Street Bloomington, IN 47408