Case Date:

6/13/2018

The parking meters do not allow you to pay before they turn on. I had a meeting in the morning, and I did not want to be late just to pay the meter. The meters should allow you to pre-pay in the time before they turn on. Otherwise, people who have meetings will have to either be late to their meeting or face a parking ticket as I did. This system is ridiculous! Coins were better! You could at least pay the meter at any time with coins!

Case Date:

5/25/2018

One of the meters has its cover not fully latched. It has a label on it reading 7THW303-B - it's parking zone 76136.

Case Date:

5/24/2018

The website for appealing parking tickets does not work. I've tried for nearly an hour to get my account to let me login, and it simply does not work no matter what I try to do including using a different email, resetting the password several times, etc.

Case Date:

5/22/2018

I parked at a parking meter on 6th street at the north end of the justice building just after 1:00 p.m. today, 5/22/18. I did not have any coins so I attempted to pay with my debit card. I inserted my debit card three separate times and was never able to use it to pay; the screen giving me option to increase time never appeared and instead I was only getting the screen showing rates. My maroon Suzuki Vitara is still parked in this spot. I wanted to send this message to report a non-functional meter and to cover myself in the event I find a ticket on my car later today when I leave the justice building.

Case Date:

5/3/2018

Downtown tonight, attempted to use parkmobile app to pay for parking and meter did not have a park mobile sticker so that I could choose the location. The space next to the improperly labeled meter was 7664. This happened in a different location on the square 2 nights ago. You need to replace parkmobile stickers as the meters are painted or changed. Your parking enforcement staff are on the streets every day, there is no excuse for these not being maintained properly.

Case Date:

5/3/2018

It would be great if the diagonal parking spots on S Madison St (200 block near city hall) could be re-striped. Also, some parking spots have numbers, but there are no corresponding numbers on the meters. As someone who parks here daily and works on this block, I can attest that many people have difficulty understanding which meters correspond to which parking spots. Just today I paid the wrong meter! Thanks!

Case Date:

3/27/2018

All the parking meters on the west side of Madison are completely defaced - they have black ink covering the display so that you cannot tell if/how much you have paid, and the green tag saying what zone for the mobile app has been ripped off. Is it ok to park there? Will you get a ticket even if you can't use the meter correctly?

Case Date:

3/16/2018

Yesterday I put money in meter COLS315-B and there was no display and the backlight did not come on. I was not sure if it had actually recorded my putting money in it or not.

Case Date:

2/28/2018

Parking meter #7641, at the corner of Sixth Street and College, did not register the quarters that I put into the meter. It registered only two of my five quarters so I did not get all of the minutes I paid for.

Case Date:

2/20/2018

A man called the Mayor's Office to alert us to the fact that a young man had pulled the top off of a parking meter at the corner of 4th and Washington in front of 5/3 Bank