Case Date:

10/5/2019

Case Date:

9/30/2019

I received a parking ticket when I visited the city stating I was parked in a "resident parking only" zone. I had to search the area to find the sign indicating this restriction, as it was totally obscured by tree branches/leaves, and I was not parked directly under the sign. Not sure how out of town visitors are supposed to follow the parking restrictions when they are not posted in observable manner. I believe this ticket should be forgiven, as no one who parked there would have seen the sign. UID number 236658 Please respond to Janice Tarter, skyoctober15@gmail.com Thank you for your consideration of this matter.

Case Date:

9/26/2019

Meter S42 in the parking lot between 4th and 5th streets is not functioning. I put money in the meter, and the green light did not come on. At that time, I saw a note in the window that said the meter is not functioning. I left my car there for the next hour anyway because I paid to park. The plate on my silver Kia is RWR409.

Case Date:

9/17/2019

This vehicle has a tarp over the smashed windshield and has been parked for 2 days on Pine Street north of Kirkwood. Abandoned?

Case Date:

9/14/2019

This meter took 3 quarters without registering them - I had to move to the one next door.

Case Date:

8/26/2019

Few motorists are paying for parking with the meters after 5 in the 300 block of E. 7th street, costing lost revenue for the city.

Case Date:

8/24/2019

Customer reported that parking meter 5THE108-B was not accepting more than 1 hour of payment as of appr. 4pm on 8/24 - i.e. "up arrow" did not work.

Case Date:

8/21/2019

The meter 7671 on Walnut between Kirkwood and 6th street is not working properly. I put two coins in which registered. The third and fifth coin did not register. I did my errand and skipped having dinner downtown since I didn't want to get a citation. This is not economically good for the downtown area. I avoid going downtown as much as possible since about a third of the time I try to use a meter, it malfunctions.

Case Date:

8/12/2019

Hi - On July 26, 2019 I tried using the Park Mobile app and got a message “Your account is suspended”. Apparently my credit card had expired so I deleted the card and added back a valid card, but still got the message. I gave up on the app and paid $1 into the meter. Yet, I was still charged the $1.50 by Park Mobile so apparently the app started a session for me without notifying me. Interestingly I never had to cancel the parking session (since I didn't know I had one). I submitted a trouble ticket to Park Mobile (also July 26), and finally today (approx 6 weeks later), finally got a response from them that they have no responsibility for refunds. It's only $1.50 for me, but I'm sure other Bloomington citizens are getting charged for an error in the app. I'd personally also like my $1.50 refunded please. Also, the current approach for requiring the user to manually stop the parking or get charged for 12 hours feels like a bit of a revenue scam. Not sure if that's Bloomington policy or Park Mobile, but I'd like to see it changed to allow the user to pre-set the timeframes. I've used Park Mobile in other cities and you can pre-set how many hours you would like to park and then update as you go if needed.

Case Date:

8/8/2019

Hello: I put$2.50 in this meter this morning, and only received 1-1/2 hours. I used 2 quarters and 2 dollar coins. This happened to me on a previous occasion as well. Please check it out.