Case Date:

11/8/2025

At least 2 of the garage doors at Switchyard Pavilion are not opening. This makes vendor unload/pack up before and after farmers’ market more challenging and complicated— for an already logistically difficult situation. Also, numerous customers report that there is not any parking available during market hours. Is anyone at COB considering parking issues when scheduling multiple events at Switchyard Park?? Is it possible that the Warehouse is using the Switchyard parking lot during market hours as well?? Thanks for reviewing these concerns.

Case Date:

1/7/2026

It seems the street lamps in the Winslow Sports complex and along the eastern side of the walking path are either not working or off on their timer. Thanks!

Case Date:

10/27/2025

Water hose keeps running won't shut off

Case Date:

1/24/2026

Winslow park has had overflowing trash for months. In addition at least 2 of the announcer booths on the baseball fields appear to have been broken into. Please address these issues. I walk there multiple times a week and it is an eyesore that city employees pass by often.

Case Date:

9/27/2026

Switch yard park has become a nightmare, noise wise. Currently our house is shaking due to loud music. This has been going on all day today and constantly for MONTHS! No one is doing anything about it! I’ve spoken to switchyard park, I have sent emails to the community offices, I’ve sent emails to Switchyard park, I have called the non emergency line, my mother has SPOKEN TO CITY OFFICIALS WHO CAME TO OUR HOUSE TO CHECK ON HOW WE THOUGHT Switchyard park was doing noise wise because they live FURTHER away from the park and it caused a problem for them. I have autism and my mother has autism and MS. We are NOT SAFE in our own home. Why is no one doing anything??? We can’t afford to move and we’re not told about the issue before we bought our home. We are being run out of our homes in the mobile home park directly behind the park when there are events. I’ve almost swallowed a bottle of pills MULTIPLE times because of this issue. We struggle enough to survive in this city and should have the ability to rest in our own home. This is entirely fixable by having a noise and bass limit placed. I don’t understand why we’ve been ignored by EVERY SINGLE PLACE WE’VE turned to for help. I understand to most people it’s just a nuisance but to those of us who have nowhere else to go it’s pure pain and torture. Please HELP!!!!!!!!!!!!

Case Date:

8/14/2026

All the lights at the tennis court aren’t working, please take a look thank you!

Case Date:

9/7/2026

Olcott Park. One of the toilets in the women's restroom at Olcott Park keeps running. I looked to see if there was a place to turn off the water supply to the toilet, but I didn't find one. I tried moving the toilet handle and that didn't work either. It's really noisy, too. It looks (and sounds) like a plumber is needed to fix the problem. Thank you very much for your consideration.

Case Date:

2/16/2026

Bryan Park Tennis court lights turn off at 9pm instead of 1030pm

Case Date:

1/30/2026

College crowd repeatedly used the ice rink as a stationary hangout. Photos are available. I complained twice to staff due to having young first time skaters with me needing the rail. The rink already was a busy night. First time they made an announcement. Second time they said they couldn't do anything about it. Please do better. Kids ice skating for the first time, and paying for it, take precedent over young adults standing and taking selfies please.

Case Date:

2/10/2026

In both the large and small dog parks the obstacles are rotting. There are stacked logs that my dog has loved jumping on/over as part of the obstacle coarse. Last summer those were rotting away and becoming a hazard for any dog to be on. They have further degraded. They are ready to collapse at any point with weight applied, but also the shear amount of wood pieces that could become splintered into a paw is a major health and safety risk to all dogs. I would love to see these replaced and maintenanced on a regular basis to ensure they don’t become a safety hazard. If at all possible some further spacing on the log obstacles would be great as well. They are too close together and cause her to take pause in between jumps to readjust her body before she can jump to the next. Some more space between would allow for a smooth transition from obstacle to obstacle. Thank you so much for all that you do.