Case Date:

2/6/2019

A tree on my property

Case Date:

2/6/2019

I have a very old soft maple tree in my front yard. I would like to have it pruned but am unsure of who's responsibility it is for 2 reasons: 1 being there are major power lines that are resting on the limbs (close to the trunk of the tree) and 2, I believe the tree is located within 6 ft of the city street and was told that the city owns the 6 foot easement between streets and properties? I would like to have it pruned evenly because of tree's age and weight distribution. Could someone contact me about this?

Case Date:

2/7/2019

I would like to thank the city of Bloomington for their professional assistance in helping me avoid a significant problem at my home during the recent snap of epic cold weather. It all began with frozen water pipes when I failed to keep a small stream of water running in my city townhouse; there was no excuse on my part for the mistake. To make matters worse, I needed to catch a flight out of town later that day. This is where the city came to the rescue. I quickly and easily found the city utility web site and created a work ticket from the easy to follow instructions. Literally within minutes, a highly trained and cordial city employee called me and walked me through the steps I needed to take to reduce any potential damage to my water pipes. Only minutes later, a two person team arrived and worked in zero degree weather and quickly turned off the water at the meter. They went so far as to reassure me that they would be back soon after I got back to town and to just give them a call. Despite the near zero temperature, they never once complained about the outdoor working conditions. I was impressed. When I got back to town, I created another work ticket, and the customer service process repeated itself, leading to a perfect resolution to the problem. I was very impressed with the entire process - a total Rock Star performance from everyone on the city team. Craig Medlyn Bloomington

Case Date:

2/7/2019

Bloomington Transit bus driver Randy is harassing me by driving his bus right at me too fast, and making ridiculous complaints when I get on the bus - all in retaliation for legitimate complaints I've had to file about him.

Case Date:

2/7/2019

Part 2 of my complaint (I thought I'd have more room to give details.) (1) Bloomington Transit bus driver Randy turned the corner into the Transit Center so fast I fell from the side seat to the floor and my bags fell from the seat too. I landed on my feet. Randy didn't say anything. When I was exiting, I said, "I fell - I could have gotten hurt!" and HE SAID NOTHING. Not an apology - NOTHING. He obviously didn't care. This happened months ago and was reported to Eli McCormick, Customer Service Manager, when it happened. (2) Since then Randy has made ridiculous complaints to me when I get on the bus - all these have been reported to Eli M and I've asked him to preserve the videos from those incidents. (3) Randy is getting more and more dangerous, and now swerves right at me in front of the main library on Kirkwood when he sees me there. He drives too fast and heads RIGHT AT ME! No other driver in town is doing this, nor has done this, in the 3 1/2 years I've lived here. I've seen him stop in the street and not even swerve right into the stopping lane when he doesn't see me and other passengers are waiting there. On January 31st, he drove at me fast and Eli said, "We've reviewed that video... you were on the curb, and we don't feel that's a problem." Eli said another manager analyzed him before that, and said he was going 18 miles an hour on approach. Other drivers have told me 10-15 mph is reasonable. On February 5 he aimed right for me and when I didn't move he wailed on the horn. When I got on, he said, "You're not supposed to stand in the street!" I said, "I wasn't in the street - I was in the parking lane - and YOU'RE not supposed to aim for people who are STANDING STILL!" I've told Eli to preserve this video and I have to request it at the City Legal Department. I filed Police Report #B1905058 with Officer Crider, Badge #1369 that night. Randy is dangerous, vindictive, childish, and a LIABILITY for Bloomington Transit and this city! I don't see why Eli M and that company don't understand that.

Case Date:

2/8/2019

Part 3 of my complaint. Last night Officer Skelton would not show up as requested to observe Randy's driving, suggesting that I video it and give a copy to the managers of the bus company. I explained they already know and are making excuses. He still didn't show. I Ieft a message for Ofcr Crider to call me. He was on a run but NEVER called me back. HELP.

Case Date:

2/13/2019

Graffiti on a utility pole outside my house at 413 W Howe St

Case Date:

2/15/2019

my social security card has been taken and i cant get it back

Case Date:

2/15/2019

The green painted street light in the 300 block of 7th street is burned out and is causing a safety issue. The large street light still works. It is on the north side of street , near a tree.

Case Date:

2/19/2019

Drainage ditch, 1010 S. Highland Ave. Re: Kathleen Powell, case #167441. Issue closed?