Case Date:

3/16/2020

Hi Cleanup and Sanitation department, When I went outside today to bring in our trashcans this is what I saw (picture on left). The trash truck was there as we have just installed video cameras. This isn't the first time that our trashcans seem to be thrown around our driveway and I have complained about it before. This happened again and it was only our trashcan that was tipped over and I didn't report it. Our neighbors have the exact same size trashcan that we do and theirs are never tipped over like ours are (see photo taken today). We wish the trash collectors would slow down a bit and stop tipping over the trashcans. It damages not only the trashcans, but also our driveway that we paid $1600 to get resurfaced. I would appreciate if somebody would get back with me regarding this. It is frustrating and damaging to our property.

Case Date:

9/21/2020

Hi, The trash collector seemed to be in a hurry today and there were 5 trashcans on their sides in our neighborhood...ours was one of them. We have asked you kindly to please not dump our trashcans on their sides while picking up the trash. They damage the trashcans as well as the driveway that we spent $1600 to black top. We find it very disrespectful of the trash collector to just throw around our trashcans after picking up the trash when he could so easily gently put them down so they stand up if he would slow down a little while doing his job. We have video cameras on our property and this gets caught on our video cameras. Do we need to start fining the city each time they damage our trashcan and driveway by throwing the trashcans on their side in our driveway? It is frustrating when we pay so much in property and city taxes to have our property damaged by the city.

Case Date:

11/15/2023

Observed city sanitation personnel leaving trash in their wake as they did the weekly collection. I had guessed this was happening, but finally saw with my own eyes. Often they leave the emptied bins in lanes of travel as well, when the bins were not set in the road. FYI - just hoping this can be improved so our neighborhood is free of litter.

Case Date:

12/29/2021

Someone stole my trash cart within the past several days. How can I get it replaced? (And who steals a trash cart anyway?! Good grief.)

Case Date:

10/21/2021

Not the first time when my trash bin is only half emptied by garbage pickup. I realize there are a lot of houses to go through, but the least you all can do is FULLY empty my trash bin.

Case Date:

7/1/2024

We have a broken patio umbrella. Can you pick that up with the trash next Monday? July 8th?

Case Date:

3/25/2024

Trash was not picked up properly.

Case Date:

4/30/2022

One of your trash containers has been in the alley behind our house for several weeks. Someone seems to have misplaced it. The number on it is 0917014673.

Case Date:

4/18/2021

My garbage can is missing. I think my neighbor took it because now he has two trash cans. Is there any way to prove if one of his cans is mine?

Case Date:

1/24/2023

Yesterday (Monday) was our trash pick up day, but several of on our block did not get a pick up. Can we please get a pick up this week? Thank you!