Case Date:

9/21/2020

Hi, The trash collector seemed to be in a hurry today and there were 5 trashcans on their sides in our neighborhood...ours was one of them. We have asked you kindly to please not dump our trashcans on their sides while picking up the trash. They damage the trashcans as well as the driveway that we spent $1600 to black top. We find it very disrespectful of the trash collector to just throw around our trashcans after picking up the trash when he could so easily gently put them down so they stand up if he would slow down a little while doing his job. We have video cameras on our property and this gets caught on our video cameras. Do we need to start fining the city each time they damage our trashcan and driveway by throwing the trashcans on their side in our driveway? It is frustrating when we pay so much in property and city taxes to have our property damaged by the city.

Case Date:

9/18/2017

Several bags of trash were not emptied from our trash receptacle this morning

Case Date:

9/30/2016

Not sure why my trash was not picked up yesterday (Thursday). My recycling was collected, but not two bags of trash (with stickers showing clearly). I guess I can put them in my garage until next Wednesday night, but if there was a problem with the trash that kept it from being picked up, I would like to know what that problem was.

Case Date:

10/21/2021

Not the first time when my trash bin is only half emptied by garbage pickup. I realize there are a lot of houses to go through, but the least you all can do is FULLY empty my trash bin.

Case Date:

1/17/2019

The trash pickup at my home consistently tosses my bin into my flower bed and has destroyed my expensive perennial flowers. For years, I had private trash pickup and not once did this occur, yet every week the city trash pickup tosses my bin in my flower bed. I have to pay for a service I didn't want, didn't request--that was forced upon me--and I also have to put up with destruction of my property? A bit ridiculous. I have included a picture from last week (and have others) but this occurs nearly every week.

Case Date:

1/4/2021

I own this property and I noticed that one of the wheels on my trash container is broken and I need it replaced!

Case Date:

12/23/2017

I requested a smaller trash can a couple months ago and was told in would come in November. I was wondering if it was still in the process if coming or what's up. my address is 3417 S Westminster Way, Bloomington, IN 47401

Case Date:

5/3/2018

I live on a corner lot and always bring trash to the "front" for collection. Would it be fine to leave it on the side yard instead since a street is there too for pickup? It's a much shorter drag of the bins there. Thank you.

Case Date:

5/7/2018

It would be useful, and I think easier for the sanitation department, to have an online form to request large item pick up, rather than having to call in. I was hoping to have a large item of trash picked up with my regular trash today, Monday. I called this past Friday, not realizing the sanitation department was closed on Fridays. They called me back today (Monday) and left a message. By the time I was able to call back, it was too late for anybody to pick up the item, so I have to wait until next week.

Case Date:

6/11/2018

Hi, I had a note from the sanitation crew that said my trash was too close too a vehicle (true) and had to be placed on the curb. I live at 419 S Highland Ave. The trash and recycling cans were on the sidewalk, as they always are, so I'm not sure if I'm supposed to put them closer to the street? Also, they are very close to a car because it's the only place they can be put other than the street or the driveway (which is shared) so I'm not sure what I should do. Also, my yard waste wasn't picked up at all, so I'm in a bit of a quandary. I think very highly of the folks picking up the trash and recycling and want to do whatever I can to make it as easy as possible. I'm just not sure how to do that. Please advise. Thanks very much, Deborah