uReport

City of Bloomington, Indiana

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closed #158929

Website & Web Services Feedback

Case Date:
4/27/2017

Your Ureport open tickets are openly available online. Please remove https://bloomington.in.gov/crm/tickets/view?ticket_id=155792 and https://bloomington.in.gov/crm/tickets/view?ticket_id=154556 as there are significant privacy implications - I was unaware of my emails being forwarded to a service that is openly discoverable and did not agree to such.

closed #159913

Website & Web Services Feedback

Case Date:
6/28/2017

Noticed HAND Department page staff footer is a bit misaligned now (same with other Departments). Was good prior. Not huge deal but thought worth mentioning. Thanks!

closed #159922

Website & Web Services Feedback

2815 North Walnut Street

Case Date:
6/29/2017

On the Pet Adoption page, when you select a species and click "search" an error pops up and won't take you to the next page.

closed #160080

Website & Web Services Feedback

Case Date:
7/11/2017

RE: Charles Brandt The mobile site (at least within Firefox browser on Android) of the UReport page is the one regarded below. >> 7/3/2017 09:34:47 Closed by Charles Brandt Thank you for your feedback on the new website. I'm not sure which page you are experiencing this behavior on, but it certainly sounds like something we would like to fix. Please feel free to send additional feedback with more details. We are constantly working to improve the user experience on the new website. >>>Other: Your mobile site is really hard to navigate. The little window with scrolling inside of it which is the form section should not be scrolling but should be incorporated into the rest of the page. Scrolling inside that little square, especially when needing to use the location map, is really hard to use. Whoever developed this obviously did not test it before implementation. Furthermore, even this edit text box is constrained to fitting only a few words on two small lines. This is also really bad; going back through what the user has typed to check/edit is a test in nimble finger movement. Horrible mobile site

closed #160206

Website & Web Services Feedback

Case Date:
7/21/2017

Please remove this entry from public viewing. It contains my personal email and phone information. https://bloomington.in.gov/crm/tickets?category_id=53;sort%5BenteredDate%5D=1;page=13.

closed #160618

Website & Web Services Feedback

Case Date:
8/13/2017

Is there an option to delete a UReportIt case after you have made one?

closed #160727

Website & Web Services Feedback

Case Date:
8/20/2017

When I submitted a street light out report using the website uReport, I got the following message from the server: Notice: Trying to get property of non-object in /srv/sites/open311-proxy/Models/Endpoint.php on line 209 Warning: Invalid argument supplied for foreach() in /srv/sites/open311-proxy/Models/Endpoint.php on line 209 The application thanked me for my submission and asked me if I wanted to submit another report. The report I tried to submit was about 5 street lights being out on 3rd street between Union St and College Mall Road. Please email me and tell me if the report was submitted correctly please get the warning message fixed in your PHP program.

closed #161581

Website & Web Services Feedback

Case Date:
10/16/2017

I have been trying to pay water bill online for quite some time today and every time I do it says runtime error. This has occurred on two laptops and a cellphone, wifi and cellular data. I will check again tomorrow but I wanted to bring this issue to someone's attention. Thank you.

closed #163026

Website & Web Services Feedback

211 S Indiana AVE

Case Date:
2/10/2018

Events schedule has a display problem: Notice: Undefined variable: created in Drupal\archive\Breadcrumb\BreadcrumbBuilder->build() (line 65 of modules/contrib/archive/src/Breadcrumb/BreadcrumbBuilder.php).

closed #163334

Website & Web Services Feedback

Case Date:
2/26/2018

Trying to use the online bill pay service for water, but it repeatedly is erroring out on me. Here is the error (stack trace), better error handling would be great, as this is not human readable in terms of actions to take.. Server Error in '/eSuite.Utilities' Application. Runtime Error Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine. Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off". <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="Off"/> </system.web> </configuration> Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL. <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/> </system.web> </configuration>