Case Date:

6/1/2018

It would be very useful if city residents could register accounts with uReport and comment on tickets, especially since tickets are publicly viewable. There are a number of simple questions in the system that could easily be answered by other residents and need not use up city staff members' valuable time. In addition, it would be helpful if residents who open new tickets could follow up with additional information about their issue through uReport. Finally, I could foresee a situation where an "adversarial ticket" is opened (e.g., one neighbor complaining about another), in which case the complainee should be able to explain their side of the story. If the complaint is to be publicly accessible through this system, then the complainee's response should be publicly accessible as well.

Case Date:

6/22/2018

Hello, I'd like to contact Madam Clerk Nicole Bolden. My name is Florence Evans and I'm the Clerk of the Board for Sacramento County in California. I am interested in talking with Ms. Bolden regarding the boards/commissions database. Thank you, Florence Evans

Case Date:

6/24/2018

I know you have been working on this, but at this point, there is no way to do a ureport on a mobile device. Only a couple of the categories show up and you can't scroll inside the page like on the desktop version (which... I don't understand why that is a thing in the first place). It's frustrating because I never remember to make reports once I get to a computer, and have to sync photos from my phone before doing it when I do remember.

Case Date:

7/1/2018

Hello! Addresses entered into myBloomington are not coming up with historic designation information. It was difficult for me to find the information about my address, and the only reason I knew to dig was because I happen to have increased knowledge about the HPC and how some of that works. If I didn't know those things, I would never know my house was on the survey. When I finally did find the survey, it's difficult to look through because it's organized by neighborhood, then "scattered sites," not by street address (and it's just a pdf of a list). Luckily I know how to search and could find my address, but again, that's special knowledge that I don't think every user should be expected to have. Please fix this! Thanks!

Case Date:

8/16/2018

RE Downtown Parking Web page, under Metering Hours it says 4th St. Garage is free on Saturday IN DECEMBER. Scroll down to "Downtown Garages" and it says 4th St. Garage is "free all day on weekends." Question: If the garage is free all day on weekends, why does it imply it's free only in December?

Case Date:

8/17/2018

To the Department of Transportation, Could you please update me on what is going on with the traffic light in front of Batchelor Middle School at the corner of Gordon Pike and S. Rogers Street? For a while this summer it functioned as a traffic light rather than a four-way stop. I assumed that when school started it would be used as a traffic light again. In addition, I was told at the Batchelor Open House that the city has told the school they can't use the new lane they installed to allow traffic to flow through at drop off time (7:30-7:45). I understand the hesitation with using this lane, as it could upset the north/ south traffic. However, I have noticed after a week of drop-offs, that there is rarely any traffic going south on Rogers at that time. Perhaps the lane could be opened to right hand turns only. If the traffic light were used during that time period it would help the traffic flow much more smoothly. It is currently backed up a quarter mile south on Rogers and west on Gordon Pike which would be eased by a traffic light at that time of day. I am sure many other BMS parents and south side commuters would love to know what is going on with this intersection. Thanks, Eve Cusack

Case Date:

9/5/2018

The "lost animals" section of the Shelter webpage is really a pain to navigate. Why aren't these just in a set of bulleted entries? You have to keep popping open one description at a time, then using the Back button to go back, scroll to where you left off, pop open another one . . . I just found a lost cat, and trying to go through these descriptions is making me crazy!

Case Date:

9/18/2018

At https://bloomington.in.gov/interactive/maps/parkingmap the map shows either Residential Parking or Other Permit Required (can't tell which as the symbols are identical) on one block South and one block East of the intersection E. Smith Ave. and S. Dunn St. I don't believe this is accurate. I have not seen signs posted in this area and there are not adjoining residences. They are also not in a Zone.

Case Date:

9/20/2018

ureport drop down category menus not accessible on iphones or tablets. please address. most of the ureport stuff is sighted out in the world, so mobile device compatibility would be lovely.

Case Date:

9/30/2018

Sanitation website says all forms of styrofoam and milk cartons (waxy coating) are non-recyclable but our City recycling cart says that both may be recycled. Can you tell me which is correct? Also, the weblink for emailing Sanitation on the sanitation page is broken. Thank you, Perry Metz