Case Date:

9/3/2012

Tried to pay utility bill on line with credit card. Asked for zip code but did not recognize it when input.

Case Date:

8/17/2012

The information on your page re: Healthy Indiana [ http://bloomington.in.gov/documents/viewDocument.php?document_id=2334 ] is not correct. My daughter read that and waited the specified 6 months to apply for health insurance. She went to the City building to get an application. And then she learned that it is only for people WITH DEPENDENTS. Please re-read your page and note that no where on that page does it say you need to have a dependent. It is wrong and misleading and needs to be corrected.

Case Date:

8/7/2012

Hello. Unless the City of Bloomington has annexed parts of the State of Illinois, I believe that there is a Google Maps error for the City of Bloomington Road Closing webpage. http://bloomington.in.gov/locations/?locationGroup_id=5 I do not think that the Bloomington Public Works Dept. is working in Montgomery County, Illinois today. I thought the webmaster would like to be informed of this error Thanks.

Case Date:

7/31/2012

On your list of Commonly Mistaken City Services you list Medicare (health insurance for people over 65)as a state service. You meant Medicaid (health care services for the poor). Your link is correct--it goes to the state's medicaid page. Please correct your list. Thank you.

Case Date:

7/12/2012

I've been getting timeout errors while trying to access WebTrac to make a Tee Time for Cascades Golf Course. Mostly the page just timesout but just now i got this error: WebSpeed error from messenger process (6019) Msngr: Failed to connect to the specified WebSpeed named service. Verify that the service has been started. Verify the configuration for the service is correct. (5804): Error -60

Case Date:

7/11/2012

This sounds stupid, but I can't find the log in box to check my utility account.

Case Date:

7/2/2012

I'm unable to find where I can submit payment online for my water bill. I've gone to the "Pay Utility Bill" page, but there isn't a link for Aqua Pay.

Case Date:

6/12/2012

No offence, especially if this lands on Cliff my old friend, but the City website is really... not good. It never has been. It is nearly impossible to reasonably find anything other than departments (if you know what department you want). For example, I heard today that there are new regulations regarding fences on properties. Try to find those, I challenge you, either by navigating/guessing or by searching. Several searches in I finally get to this page: http://bloomington.in.gov/documents/viewDocument.php?document_id=695 "The links below..." finally sound promising... but there aren't any links below. Also, I'm accessing the site from IU, gigabit ethernet, very fast connection to the world... and every page is painfully slow to load. Hoping this is read as constructive criticism, as I wish it to be... Kevin

Case Date:

6/10/2012

where do I find utility bill on line, my bills are paid through Quicken Bill Pay only. I use to sign in and get the bill, I don't see a place where to sign in on the new webpage.

Case Date:

5/24/2012

The report graffiti button on your mobile version is a dead link. On the full version it will not allow you to click 'choose file' for upload a photo (including this form I'm sending)