Website & Web Services Feedback
- Case Date:
- 10/16/2017
I have been trying to pay water bill online for quite some time today and every time I do it says runtime error. This has occurred on two laptops and a cellphone, wifi and cellular data. I will check again tomorrow but I wanted to bring this issue to someone's attention. Thank you.
Website & Web Services Feedback
- Case Date:
- 9/7/2021
Re: Communication about Boil Water Alert for 7th St., 9/6/21. I did not know that there was a boil water alert for my street until, by accident, I found out about it. I'm even signed up for alerts from Monroe County, but I never received one. If you're new to Btown or even if you're not and you've never encountered a boil water alert or even if you have--if you don't know about the Monroe Cty. alert system or if that doesn't work well (I couldn't even find the alert on the Co. website), or you can't manage digital stuff, there's no way you'd be prompted to check for an alert, and that could have serious health consequences. In this time of public health crises and awareness, that's critical. Please implement an effective communications system as soon as possible so that all residents are sure to be alerted and can protect their health. Thank you.
Website & Web Services Feedback
- Case Date:
- 2/24/2022
I just tried twice to submit a water/sewer concern and I’m not sure it went through. Should I see a confirmation screen or receive a confirmation email? Thanks.
Website & Web Services Feedback
- Case Date:
- 3/13/2022
THIS IN INAAPPROPRIATE RESPONSE TO GET:
404 Not Found
You step in the stream,
But the water has moved on.
This page is not here.
THIS SITE IS POOR, WHO IS RESPONSIBLE FOR THIS SITE.
Website & Web Services Feedback
501 N Morton ST
- Case Date:
- 6/17/2019
REMOVE MY NAME FROM INTERNET for security and privacy reasons, i opt out please remove my name from internet
#156286 details below
Water Utility Billing Problems: Comment
Other: Billing address change request. Addresses removed.
Reported By
Julie Bennett Dreesen
Assigned to
Triana Johnson
History
8/6/2018 09:33:58 Closed by Charles Brandt
PII removal complete
Sent notification to Triana Johnson, Julie Bennett Dreesen
8/6/2018 08:49:46 Updated by Charles Brandt
8/6/2018 08:48:47 Opened by Charles Brandt
Request to remove personal information
Sent notification to Triana Johnson, Julie Bennett Dreesen
9/29/2016 09:49:15 Closed by Triana Johnson
Customer contacted by phone.
Sent notification to Triana Johnson, Julie Bennett Dreesen
9/29/2016 09:47:00 Triana Johnson commented on this case.
I contacted Darrell Ooley who's name is currently on the account. I explained to him what he needed to do to end his service. He said he will submit a disconnect form when he is ready to end service.
Sent notification to Triana Johnson, Julie Bennett Dreesen
9/29/2016 09:40:17 Anonymous assigned this case to Triana Johnson
Sent notification to Triana Johnson, Julie Bennett Dreesen
9/29/2016 09:40:17 Opened by Anonymous
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Website & Web Services Feedback
401-499 N Maple St, Bloomington, Indiana, 47404
- Case Date:
- 6/24/2019
Convex crater-type pothole "erupted" in middle of N Maple; water appears to be coming from underground and collecting at W 9th
Website & Web Services Feedback
967-987 N Woodbridge Dr, Bloomington, Indiana, 47408
- Case Date:
- 7/30/2019
I have already paid the water bill on 6th july but the amount is not updated in the online account. Can anyone take a look into this ?
Website & Web Services Feedback
614 N Grant ST
- Case Date:
- 8/13/2019
The water supply has had a noticeable odor an taste, over the past few weeks. Both at home, and at work. I've asked around and all of my colleagues on campus agree.
Website & Web Services Feedback
500-698 W Clover Ter, Bloomington, Indiana, 47404
- Case Date:
- 2/20/2020
Rusty looking water and boil order?
Website & Web Services Feedback
3611 S Bainbridge DR
- Case Date:
- 3/6/2020
water bill