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City of Bloomington, Indiana

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closed #161581

Website & Web Services Feedback

Case Date:
10/16/2017

I have been trying to pay water bill online for quite some time today and every time I do it says runtime error. This has occurred on two laptops and a cellphone, wifi and cellular data. I will check again tomorrow but I wanted to bring this issue to someone's attention. Thank you.

closed #177291

Website & Web Services Feedback

Case Date:
9/7/2021

Re: Communication about Boil Water Alert for 7th St., 9/6/21. I did not know that there was a boil water alert for my street until, by accident, I found out about it. I'm even signed up for alerts from Monroe County, but I never received one. If you're new to Btown or even if you're not and you've never encountered a boil water alert or even if you have--if you don't know about the Monroe Cty. alert system or if that doesn't work well (I couldn't even find the alert on the Co. website), or you can't manage digital stuff, there's no way you'd be prompted to check for an alert, and that could have serious health consequences. In this time of public health crises and awareness, that's critical. Please implement an effective communications system as soon as possible so that all residents are sure to be alerted and can protect their health. Thank you.

closed #179080

Website & Web Services Feedback

Case Date:
2/24/2022

I just tried twice to submit a water/sewer concern and I’m not sure it went through. Should I see a confirmation screen or receive a confirmation email? Thanks.

closed #179230

Website & Web Services Feedback

Case Date:
3/13/2022

THIS IN INAAPPROPRIATE RESPONSE TO GET: 404 Not Found You step in the stream, But the water has moved on. This page is not here. THIS SITE IS POOR, WHO IS RESPONSIBLE FOR THIS SITE.

closed #168987

Website & Web Services Feedback

501 N Morton ST

Case Date:
6/17/2019

REMOVE MY NAME FROM INTERNET for security and privacy reasons, i opt out please remove my name from internet #156286 details below Water Utility Billing Problems: Comment Other: Billing address change request. Addresses removed. Reported By Julie Bennett Dreesen Assigned to Triana Johnson History 8/6/2018 09:33:58 Closed by Charles Brandt PII removal complete Sent notification to Triana Johnson, Julie Bennett Dreesen 8/6/2018 08:49:46 Updated by Charles Brandt 8/6/2018 08:48:47 Opened by Charles Brandt Request to remove personal information Sent notification to Triana Johnson, Julie Bennett Dreesen 9/29/2016 09:49:15 Closed by Triana Johnson Customer contacted by phone. Sent notification to Triana Johnson, Julie Bennett Dreesen 9/29/2016 09:47:00 Triana Johnson commented on this case. I contacted Darrell Ooley who's name is currently on the account. I explained to him what he needed to do to end his service. He said he will submit a disconnect form when he is ready to end service. Sent notification to Triana Johnson, Julie Bennett Dreesen 9/29/2016 09:40:17 Anonymous assigned this case to Triana Johnson Sent notification to Triana Johnson, Julie Bennett Dreesen 9/29/2016 09:40:17 Opened by Anonymous Disclaimer: Content submitted to uReport is considered to be a public record and may be p

closed #169134

Website & Web Services Feedback

401-499 N Maple St, Bloomington, Indiana, 47404

Case Date:
6/24/2019

Convex crater-type pothole "erupted" in middle of N Maple; water appears to be coming from underground and collecting at W 9th

closed #169612

Website & Web Services Feedback

967-987 N Woodbridge Dr, Bloomington, Indiana, 47408

Case Date:
7/30/2019

I have already paid the water bill on 6th july but the amount is not updated in the online account. Can anyone take a look into this ?

closed #169861

Website & Web Services Feedback

614 N Grant ST

Case Date:
8/13/2019

The water supply has had a noticeable odor an taste, over the past few weeks. Both at home, and at work. I've asked around and all of my colleagues on campus agree.

closed #171774

Website & Web Services Feedback

500-698 W Clover Ter, Bloomington, Indiana, 47404

Case Date:
2/20/2020

Rusty looking water and boil order?

closed #171937

Website & Web Services Feedback

3611 S Bainbridge DR

Case Date:
3/6/2020

water bill