Case Date:

4/6/2018

Website NOT user friendly and NOT friendly when it comes to using your phone. Can’t see anything or any links.

Case Date:

4/5/2016

The Dillman Wastewater Treatment plant has the wrong hours. When I call the phone number the message says different hours than what is on the webpage.

Case Date:

2/8/2020

Please look into the timing/operation of the traffic signal at Walnut and Smith, next to the Project School. It operates on the weekend, and cars must wait on Walnut even though there is no traffic on Smith. Thank you.

Case Date:

2/20/2020

Rusty looking water and boil order?

Case Date:

3/11/2020

Increase in taxes: No more new taxes! The mayor's proposed increase in the optional income tax is nothing but a money grab. Evidence is now coming out as departments are hustling to come up with ideas about how to spend the money, such as housing and transportation in addition to the climate stuff. Bloomington is not and will not change the climate. How about sound good projects and then figure out how to sell them and fund them with the public. How about looking at efficient ways of doing city business? No new taxes!!

Case Date:

1/18/2019

commercial water rate vs industrial water rate

Case Date:

2/22/2019

the new utilities payment website is not user friendly. I had to create a new log-in ID and pass word but how can I log-off? Also, I don't want to print the confirmation pop-up window and it seems there's no way to close it unless you just close the website. In this case, I can't tell if my account was logged off securely.

Case Date:

6/14/2019

I have never been able to access your website via what is printed on my invoice: www.bloomington.in.gov. The only way I get to the site is via https://bloomington.in.gov. I'm not sure if I am the only one having this issue, but I recommend investigating this issue and correcting your invoices, if necessary.

Case Date:

6/17/2019

REMOVE MY NAME FROM INTERNET for security and privacy reasons, i opt out please remove my name from internet #156286 details below Water Utility Billing Problems: Comment Other: Billing address change request. Addresses removed. Reported By Julie Bennett Dreesen Assigned to Triana Johnson History 8/6/2018 09:33:58 Closed by Charles Brandt PII removal complete Sent notification to Triana Johnson, Julie Bennett Dreesen 8/6/2018 08:49:46 Updated by Charles Brandt 8/6/2018 08:48:47 Opened by Charles Brandt Request to remove personal information Sent notification to Triana Johnson, Julie Bennett Dreesen 9/29/2016 09:49:15 Closed by Triana Johnson Customer contacted by phone. Sent notification to Triana Johnson, Julie Bennett Dreesen 9/29/2016 09:47:00 Triana Johnson commented on this case. I contacted Darrell Ooley who's name is currently on the account. I explained to him what he needed to do to end his service. He said he will submit a disconnect form when he is ready to end service. Sent notification to Triana Johnson, Julie Bennett Dreesen 9/29/2016 09:40:17 Anonymous assigned this case to Triana Johnson Sent notification to Triana Johnson, Julie Bennett Dreesen 9/29/2016 09:40:17 Opened by Anonymous Disclaimer: Content submitted to uReport is considered to be a public record and may be p

Case Date:

6/18/2019

This web page still has my name on it, please remove as it is the first thing that come up on the internet when searching my name: https://bloomington.in.gov/crm/tickets/view?ticket_id=156286