Case Date:

9/10/2024

This is in reference to a prior case submission (#913401) - the prior service request was closed and listed as the property owner's responsibility but the case history for the location shows that in 2014 the same issue was submitted by my former neighbor and the city did resolve the issue with the storm drain being blocked. 9/10/2024 10:05:29 Closed by Emily Tate According to CBU records, the ditch at this location is private property, so maintenance is the responsibility of the property owner, or in some cases a neighborhood group/HOA. Thank you. Sent notification to Emily Tate, Anonymous 9/9/2024 10:17:14 Nancy Axsom assigned this case to Emily Tate Sent notification to Emily Tate, Anonymous 9/6/2024 11:48:48 Anonymous assigned this case to Nancy Axsom Sent notification to Nancy Axsom, Anonymous 9/6/2024 11:48:48 Opened by Anonymous

Case Date:

9/4/2024

The storm drain continues to stay clogged at 16th and Jackson. We have cleaned it 4 times this year. It. Is a drainage design flaw. Everything washes out and gets clogged .

Case Date:

8/6/2024

On July 30 I took a video of a Man spraying 2 feet above the creek on college mall road. I called utility that week to make a report and the environmental spill extension a Man I forget his name never returned my call. I find it unacceptable when city employees paid by tax dollars don’t even return phone calls

Case Date:

7/20/2024

Our outgoing water pipe backed up and flooded our basement. The plumber ran a camera down the drain and believes the pipe has been hit by the fiber cable installer yesterday, July 19. The plumber said the cable installer should fix the problem. Who should I call?

Case Date:

7/11/2024

Dry grate with inches of water around it. At least part of this grate is above grade so there is 2-3 inches of standing water after every rain. The sidewalk and yard get soaked by passing cars and there is usually standing water in the intersection that never drains, just eventually evaporates

Case Date:

10/21/2018

A storm sewer lid has slid off the pipe that it was covering, leaving it open far enough that a dog or child could fall in. It is located adjacent to the bike path along the east side of Sare Road where the path drops down close to Jackson Creek.

Case Date:

10/8/2018

I am submitting this Ureport on behalf of Upland Brewing. Pete Batule of Upland Brewing contacted me on 10-5-18 to say that Upland has been experiencing significant issues with odor coming from the storm drains on the north side of 11th street directly in front of Upland's patio. The odor is having a negative impact on their patio dining customers. Here is background on the issue as provided by Mr. Batule: Upland has had ongoing issues over the last few years with odors near the patio. They installed a piece of equipment above their lift station (the Peacemaker) next to the patio to neutralize the smell coming from the lift station. It wasn’t until the Peacemaker was installed that they suspected most of the odor was coming from the storm drains. Phil Peden has done some investigation on the storm drains. He noted there is an illicit connection tying to the north side of the storm box. Phil doesn't believe it is tied to a toilet because there isn't paper in it, but perhaps is related to byproduct or a wash drain/sink coming from elsewhere. Upland has dye tested their facility and found no evidence that the connection on the north side of the storm box is connected to their facilities. The odor comes on very strong at times to the point where they have to relocate customers. They notice an increase in odor around times when it rains and storm drain activity increases. James Hall and I discussed this issue on 10/8/18 and James has started to follow up internally at CBU on next steps. Kelly

Case Date:

9/24/2018

Part of the Sheridan Creek drainage ditch has eroded or crumbled with asphalt breaking off and going who knows where. The problem areas that seem to need at least spot repaving are at the front of part of 1340 E Sheridan and the Sheridan part of 1000 S Jordan Ave

Case Date:

9/10/2018

The city has come out and measured several times for a culvert to be installed in front of my driveway. The problem is that the street is higher than my driveway and this house is at the bottom of a hill. When it rains all the debris from the street and houses above me come into my driveway. There is so much water that my basement can flood and the water level can easily reach several feet deep. I have at the moment blocks of stones in front of my driveway so that the debris and water keeps going down Mitchel street instead of blocking the small drainage grates that are in driveway. Sincerely, Philippe Garnier

Case Date:

8/6/2018

When we get a quick rain the shower downstairs backs up. I was concerned that it was an issue in my pipes but have had the drain snaked. Also I can turn on the shower and let it run for a while. It only happens when it rains and seems that it is getting worse. It's pretty nasty to clean up every time it rains. Is there anything the city can help me with on this issue?