Case Date:

11/14/2019

Strong odor coming from the ditch/stream behind our house and along the B Line Trail.

Case Date:

11/27/2019

The storm water drain/inlet in front of our house isn't able to handle to load of rain and debris which runs to it. This morning at 4 am our basement dampness alarm went off and had to go clear the street drains as all the water was running down our driveway from the three storm water drains in front of our house (1 is across the street). We installed a swale two years ago to divert the flow of water for our driveway but it isn't large enough to handle the load of water runoff from the drain inlets in front of our house flowing down our driveway. I attached a picture from this morning after I was out at 4 am cleaning the drains with it clogged again to show the issues. I apologiz I didn't take a picture across the street but if you run by today (11/27) you can see it also is already re-clogged. Any time we have a large downpour I have to clean out the drains or we have flooding in our driveway which backs up at the mouth of the swale then flows into our garage then house. Please HELP!

Case Date:

1/12/2020

The storm drain at the SW corner of E. Sheridan and S. Karen St. is clogged with the grated cover partially off the culvert

Case Date:

1/29/2020

There's an open storm drain that consistently becomes clogged and gets backed up when it rains, causing the water to spill over the road and flood our side yard

Case Date:

3/28/2020

There is a white pipe in the woods behind our condo that appears to have raw sewage coming out of it.

Case Date:

4/17/2020

Street sewer drain beside 3100 Coppertree Drive and the pond is not draining. The opening to the drain is not blocked by leaves and debris so it must be clogged under the street. Street is starting to flood in this area.

Case Date:

4/22/2020

Ditches cement collapsing, two places: 1) under main road 2) resident walkway, see picture.

Case Date:

7/30/2020

The stormwater grates at West Fourth and Fairview literally had small bushes growing in the sediment. I cleaned them again today-but why oh why can't these be part of regular maintenance? When they are blocked, which is most of the time, the water gets 6-8 inches deep at the alley near my house. I brought this to council last year when the city voted to raise fees and was promised by the director (Vic?) that this would be remedied. I have yet to see a clean up schedule or to see a worker ever clean these grates or clean the streets. I'm sick of it. There seems to be no dearth of resources for curbs and flower boxes and traffic restriction work. Why can't the city maintain the streets and storm sewers in a systematic fashion? What is the schedule for cleaning?

Case Date:

8/3/2020

The intersection of Sheffield at both Cambridge and Providence Court are experiencing EXTREME flooding. These intersections have struggled before, but in 2020 they seem to be worsening rapidly. I am the association president and was sent the included photos from concerned (flooded in) neighbors.

Case Date:

8/3/2020

Water heavily pools and looks very muddy at the foot of our driveway and down Sheffield and seems to be very slow to go into drains when it rains heavily.