- Case Date:
- 1/29/2021
I was walking my dog today at 5:30 5:40 and walked on the yard in front of my house and I fell through the manhole cover in the water system the lid for the manhole where the water supply is located was obviously horrifically play inaccurately placed and is leading to it being removed and I stepped on it and fell through and hurt myself so this needs to be repaired as soon as possible
- Case Date:
- 4/21/2022
Water leak in city water line pre meter
- Case Date:
- 7/5/2022
Smithville is installing lines in my neighborhood.
The road itself is narrow and for most of tosd, parking is allowed only on one side.
The contractor ignores the no parking signs. They park large pieces of equipment illegally over night ehen they could park legally.
They have also blocked us in by having equipment in the middle of the road with the other end closed.
I understand that they need to have equipment where it is needed when they are working in the day, but not at night
- Case Date:
- 12/13/2022
We will not use garbage collection service for several months, but City will still charge us for the service unprovided, only because your billing system was set up that way. Is this legal to charge residents for the service you are not providing ? Sounds ridiculous and illegal. Hope Mr. Mayor could see to it and step in for a immediate correction. Thank you.
- Case Date:
- 6/24/2023
water meter cover (??) missing on sidewalk on the west side of college, just north of the train bridge (about a block south of 14th st). trip hazard. not sure if it was removed for construction or what but it's been gone for about a month. thanks!
- Case Date:
- 9/1/2023
The company, installing fiber optic cables on my St., South, Lori Lane, destroyed my drainage that goes underneath my driveway. We are in a flood zone, and if this isn’t corrected my driveway, which is gravel, will wash away. I’m really shocked how careless the company was in excavating my property without fixing it. My house is at 80 S. Lori Ln.
- Case Date:
- 9/19/2023
Cbu replaced 3 hydrants during main replacement. These areas need to be replanted . Additionally during one replacement irrigation damage resulted in a $400 charge for repair. We request reimbursement
- Case Date:
- 10/30/2023
Substantial disregard for property keeps occurring with whoever is laying fiber on E. Morningside. Water main burst at 4021 E. Morningside Drive. CBU dug up my yard to do repair. Please confirm that will be fixed by CBU via spring planting season for grass, etc.? The fiber team, if you can provide me contact information for a complaint if possible, was driving their truck through my yard today again including over areas CBU dug, causing significant depressions. When called out when I went out front a few minutes ago, they asked "What damage?" before I had to point it out and they said they would fix. A truck remains driving back and forth in my front yard at present. I am tempted to call the police. They are beyond any sort of easement, which they are abusing to begin with. This is getting ridiculous.
- Case Date:
- 12/21/2023
900 and 1000 block South High Street
Water running down the street, where fiber optic cable is being installed