Case Date:

3/21/2021

There is a massive brown water run off from the street up in The Stands down to the creek. Sunday 3:30 pm

Case Date:

4/6/2021

There is a drainage issue outside our neighbor’s home that is running in front of our home as well. The standing water has been there for about a year, is disgusting and has an odor that smells like fish. I am concerned about our children getting sick from getting this contaminated water on their hands and body. This is located on the cul-de-sac of S Bay Hill Court in Fieldstone Subdivision - specifically in front of 431 S Bay Hill Court. I am requesting someone come take a look, identify the leak, and please fix the issue. Thank you, Brittney Raderstorf

Case Date:

6/2/2021

I am having an issue with my front ditch flooding every time it rains. This picture was taken today (June 2nd, 2021) during the light rain we experienced throughout the day. When we receive heavy down pours or rain for multiple days the runoff storm water puts my mailbox post underwater. Which, over time, rots the post (I have recently had it replaced). When the front yard does flood the water travels across the road in a 30-40 foot wide swath, several inches deep. When dry, the culverts (under my driveway and the one going under the road) can be observed as 95-100% silted in and obstructed. I have noticed over the past couple of years where the city has had the utilities marked and the culvert marked going under the road. Other culverts in the Park RIdge neighborhood have been replaced or repaired except for the one in front of my residence. I would appreciate an update on when this issue will be addressed.

Case Date:

6/3/2021

11th Street floods every time it rains hard. The drain grates are clear of debris, but the storm sewers aren't handling the water and the street floods and floods multiple properties.

Case Date:

6/30/2021

Numerous rocks in storm and field drain at 1100 S. Nancy Street. We are afraid they will clog the city's drainage system. Please save retrieved rocks for filling in the the storm drain system on our property.

Case Date:

7/21/2021

There is a terrible smell coming from what appears to be a storm sewer retention pond in the lot next to 302 S. Cory Ln (Advance Auto Parts) The smell becomes stronger on hot days and almost has a natural gas smell to it. Can you please send someone to investigate this issue.

Case Date:

8/20/2021

New Modular Home that was recently dropped off at 939 N Fairview Street is routing all off their Gutter run off from all 4 down spouts to run down onto neighbors property at 941 N Fairview St?

Case Date:

12/11/2021

No drains in my house will drain after the storm, is this an issue that I’m only having or is this affecting others in the Stonechase neighborhood?

Case Date:

1/26/2022

There seems to be runoff or a water pipe burst on the corner of Dorchester Drive and Hillside Drive.

Case Date:

2/25/2022

Water draining across the yard and down the sidewalk at 1220 E Hunter. It was spewing out intermittently Wednesday morning (Feb 23 2022). Is that a violation of municipal code 12.04.020 - Discharge of water on sidewalk? It is unlawful for any person owning or controlling any building in the city adjacent to an improved sidewalk to permit water to run from a downspout attached to such building onto and over such sidewalk. (Prior code § 23-4). It was likely to freeze and make walking hazardous. Thank you.