Case Date:

6/8/2017

We have lived here for nearly 40 years and the creek water has never looked this bad. Yes, after a heavy rain, it is cloudy, but it hasn't rained for over a week. The water looks very dirty and there is a bad smell, as well. Not sure if this is the department to inform. If not please pass this along. Children play in the creek and there seems to be some type of runoff or other issue that is making the water look bad. Thanks

Case Date:

7/27/2017

She represents the Woolery Mills HOA. Indicated the resident at 2416 Woolery Mill Dr had water in their crawlspace last weekend. They checked and found a drain not functioning and didn't know if it was City responsibility. She emailed pictures.

Case Date:

9/28/2017

Mr. Kellams is a board member for the Brighton Point HOA. The property located at 3760 E Brighton Ave has a PVC drain pipe located on the southern end of their property that drains directly across another property and on down to an inlet to the W of 886 S Baldwin Dr. This drainage has become a problem for this property. The board has tried to work with the property owner at 3760 in coming to a mutual resolution on getting it fixed, but he is not willing to work with them. Mr. Kellams has visited Brad Jackson downtown and he referred Mr. Kellams to you. I explained that you were out until next week, but he would like to speak with you upon your return, and set up a time to meet you on site to see the problem and discuss possible solutions.

Case Date:

9/29/2017

When it rains the road to IMI floods at the intersection with Rogers Street.

Case Date:

11/2/2017

Attn Phil/ and ED, I have doubts a foot more will be deep enough. I have heard the roar of racing water in my backyard. It has moved some of the 30 to 40 pound stones I have placed to slow the erosion. Please consider a deep ditch. Thanks

Case Date:

2/20/2018

Complaining about 3 inches of mud in front of his apartment. He's following up from a prior complaint about this location, when he claims that he was told that an environmental study would need to be done before it could be cleaned up, but that it wasn't a priority.

Case Date:

4/16/2018

Ms McGough called last week and asked for any document we have for storm water work we have performed near her house to help resolve ongoing drainage complaints.

Case Date:

4/17/2018

I received the following email: Last year, you helped me and my neighbors deal with some of the water runoff plaguing our yards by installing a new storm sewer manhole. At the time, you mentioned the possibility of adding another slotted drain higher up on the alley to deal with the water that comes down the alley and into my yard. Do you think this is a possibility in the near future? In April, my backyard again was badly flooded with water coming in two streams: down the alley and from Woodlawn. BoI have discussed with Thrasher Landscaping possible remedies. They would involve adding pipes that would attach to the city pipes in my front yard. I am contacting you to see if this is possible. We need to be careful to aid damaging the existing city pipes that run through my side yard. I look forward to hearing from you. Thanks again for the help you provided last summer.

Case Date:

3/6/2024

The neighborhood has insufficient street drainage for runoff, and this has threatened to flood my home again after yesterday’s rain. It already flooded with extensive damage in 2021, simply because the developers have inadequately accounted for the necessary drainage. I have documented the issue with the ONE drain on the downward slope of the street, where the water pools, meeting my front door, and even moving four parked cars. I would appreciate the benefit of your expertise regarding this matter as soon as is feasible for you. I have also contacted my homeowner’s association for assistance. Thank you!

Case Date:

4/10/2024

My neighbor is continues to drain her above ground pool onto my property despite my request that she not do so as it is killing the landscape plants in my garden and makes a muddy mess. I have verbally asked, sent a certified letter and after I did so she moved the drainage hose closer the property line. I have more photos documenting all of this. Any advise or assistance that you can offer is appreciated. Thanks