Case Date:

4/17/2018

I received the following email: Last year, you helped me and my neighbors deal with some of the water runoff plaguing our yards by installing a new storm sewer manhole. At the time, you mentioned the possibility of adding another slotted drain higher up on the alley to deal with the water that comes down the alley and into my yard. Do you think this is a possibility in the near future? In April, my backyard again was badly flooded with water coming in two streams: down the alley and from Woodlawn. BoI have discussed with Thrasher Landscaping possible remedies. They would involve adding pipes that would attach to the city pipes in my front yard. I am contacting you to see if this is possible. We need to be careful to aid damaging the existing city pipes that run through my side yard. I look forward to hearing from you. Thanks again for the help you provided last summer.

Case Date:

5/7/2018

Utilities removed trees along Graham drive. Drastically increased drainage in our yards in Winslow Farms. A ditch was to be dug in 2017....We were notified 'ran out of time to complete' last year. Needed ASAP. Worked with engineer Phil P.

Case Date:

3/6/2014

Matt owns a property downstream of this 819 1/2 W Kirkwood that is experiencing drainage issues. The alley causes ponding back on his property.

Case Date:

9/14/2016

Ms Fulford left a voice message 8/22/16 indicating the neighbor to the north (521 N Dunn St) has a pump for a spring that shoots water out at least every few minutes and it's pointed toward her house and water has no where to go so just ponds.

Case Date:

9/26/2016

Customer wants a curb built due to rain water running into his garage.

Case Date:

10/6/2016

Mr. Raff spoke with the Mayor at the Farmers Market on Saturday, 10/1. He described ongoing drainage issues on both Rose Ave and his property (704) and that of the adjacent landowner. He stated that the City has been working on the issue for a number of years, but storm water still gets backed up on the property and has lead to a mosquito problem.

Case Date:

10/20/2016

It is nice to have the sewer drains cleared. But they leave the leaves next to the drain and the next time it rains it clogs the drains immediately. It also kills the grass. All for drains at this intersection actually 6 trains at this intersection have a pile of leaves next to them. It was my understanding that those who cleared the storm drains were also supposed to take the debris with them. Please advise.

Case Date:

10/20/2016

It is nice to have the sewer drains cleared. But they leave the leaves next to the drain and the next time it rains it clogs the drains immediately. It also kills the grass. All for drains at this intersection actually 6 trains at this intersection have a pile of leaves next to them. It was my understanding that those who cleared the storm drains were also supposed to take the debris with them. Please advise.

Case Date:

10/23/2016

this is a follow-up from a previous report. The resolution I got about having leaves and debris near the storm sewer drains was that they would pick up the debris as part of the leaf collection. This is problematic in that it may be eight weeks before our leaves are picked up. In the meantime the grass will die like it did last year the pile will grow like it did last year. Last year I had a 3 by 4 by 3 feet high pile by one of the drains and every time it rained it clog the drain cuz it was picked up and moved back into the drain. I am at the bottom of Three Hills and we have consistent of flooding problems here in the fall. If the leaves are not removed along with the twigs and the papers and everything else that flows downhill we're going to continually have flooding problems. So for me saying I have to wait 2 months for this small pile of leaves at each of six trains to be picked up is irresponsible. If they can move it 6 inches they can put it in the back of their truck. If I don't get a better resolution I will be escalating this problem up the chain of command. Thank you very much. please get back to me as soon as you can.

Case Date:

10/31/2016

Once again I tried to make the map show 2238 S Sweetbriar Circle, but to not avail. Behind my home there is a city right-away with trees. Many of them are those "tree of Heaven" trees from China. Several of their limbs are nearly to my newly installed roof and others, along with other vegetation are encroaching on my lawn. Mowing is becoming difficult, sunshine doesn't get through so I am seeing lots of moss and mold. Some of those trees need trimming and the brush needs to be cut back so I get some sunshine back there. Also since the city has redone a drain up on Henderson Street, I am getting lots of rocks, dirt, etc. with every rainfall that is filling up the area in the back. I moved here in 1998 and It has never been this bad until the drain was redone. Thanks for listening to my complaints. Hope these things can be fixed. The "tree of Heaven" trees are very nasty. They are terrible and multiply very quickly and grow extremely fast. Can anything be done to eradicate them? They root out any native Indiana trees. They need to be gone!