Case Date:

8/4/2026

It is so difficult to get into the doorway at the lower level entrance to Fountain Square on S Walnut St (the closest entrance to Brightside Cafe) in a wheelchair. The metal transition strip looks bent and doesn't span the full height of the step, so it's not fully wheelchair accessible. Very hard to enter without a push-to-open button in a wheelchair. Still very difficult even if someone holds the door for me, because of the height of the transition. Let me know if you'd like me to show Michael Shermis in-person. Thank you.

Case Date:

8/4/2026

Steel plate over man-hole drain has been dislodged and is a hazard to pedestrians using that sidewalk. There are actually two steel plates in the same area. Too heavy for me to lift and fix.

Case Date:

7/27/2026

Fell on cement slap.

Case Date:

7/10/2026

Accessibility issue and lack of closed sidewalk signage. People have been walking through this active construction zone and stepping in wet asphalt. Someone with a mobility aid is not being properly informed of the sidewalk closure and would not be able to get around.

Case Date:

6/21/2026

Bag worms on a city sidewalk tree. Third tree on the left as you enter Arbor Ridge Way off of Sudbury.

Case Date:

6/17/2026

Elevator is frequently broken, there's no communication with residents of this apartment building to apologize or explain why it's broken or when it will be repaired. Last time it was broken starting Nov 20 2025 for 138 days, now it has been broken since May 13 2026, 35 days ago.

Case Date:

6/1/2026

Homegoods is double-stacking their shopping carts and making the sidewalk not accessible. Can't safely go to the left of the post because of the ramp, the right of the post is too narrow for be accessible

Case Date:

5/13/2026

Bricks missing in front of gables bagels at posh

Case Date:

4/10/2026

I’m glad I was not in a wheelchair or pushing a stroller when I encountered this today.

Case Date:

4/7/2026

Elevator repair for 6-8 weeks. Zero compensation. Tenant is 90 years old and uses a walker.