Case Date:

9/11/2026

I am writing to report a systemic reliability issue with Bloomington Transit. The bus on Route 2 (West 11th St) is consistently running late. Because of these daily delays, I am unable to make my connecting transfer at the Downtown Transit Center.Missing this transfer causes a severe domino effect. It makes me significantly late for work, creates ongoing conflicts with my employer, and directly jeopardizes my current and future employment. When I called Bloomington Transit to report this, the representative inappropriately suggested I "take an earlier bus" or "take an Uber." Route 2 already runs on a limited schedule, and relying on expensive rideshare services is financially unsustainable. It completely defeats the purpose of public infrastructure. I am requesting that the Operations Manager or Route Scheduler investigate the Route 2 timeline. The schedule needs to be adjusted so that riders can reliably make their connections at the Transit Center without being stranded.Thank you for your prompt attention to this matter. Whether it is a lack of security, conflicting facility uses, gaps in weekend/night service, or inefficient route layouts, the city's response is always to shift the burden, safety risks, and financial costs onto the citizen. I need Bloomington Transit and city oversight to address these operational bottlenecks and provide a reliable, safe, and direct service that actually supports working-class residents.

Case Date:

8/29/2026

Transit Center building: accessible push-to-open door button on the outside of the building is not working. 8/29/26 @ 4:07pm

Case Date:

8/4/2026

It is so difficult to get into the doorway at the lower level entrance to Fountain Square on S Walnut St (the closest entrance to Brightside Cafe) in a wheelchair. The metal transition strip looks bent and doesn't span the full height of the step, so it's not fully wheelchair accessible. Very hard to enter without a push-to-open button in a wheelchair. Still very difficult even if someone holds the door for me, because of the height of the transition. Let me know if you'd like me to show Michael Shermis in-person. Thank you.

Case Date:

7/23/2026

The property adjacent to me 922 North orris has a huge tree, that I have tried to get them to maintain for nearly 5 years. A week ago a woman that was at the property said there was a new property manager and she would have him call me. No reply. I am disabled and can no longer continue to trim this tree off of the adjoining sidewalk. The sidewalk goes over to the try North swimming pool. It runs between our properties. This tree is so overgrown it's branches get on my roof onto my property all the way down to the ground covering the sidewalk. If we did not constantly trim this you wouldn't be able to walk down the sidewalk to get to the pool or the school. I am so tired of trying to resolve this, I've told the people that cut the grass every week nearly for two years and nobody's done a damn thing. I'm hoping you can help and find out who needs to trim this back. I believe it's rented to disabled guy who's pretty much a recluse. Thank you

Case Date:

7/10/2026

Accessibility issue and lack of closed sidewalk signage. People have been walking through this active construction zone and stepping in wet asphalt. Someone with a mobility aid is not being properly informed of the sidewalk closure and would not be able to get around.

Case Date:

5/13/2026

Bricks missing in front of gables bagels at posh

Case Date:

2/10/2026

The sidewalk in front of the Bloomington Thrift Store is still covered with ice, 23 days after the snow stopped falling. They cleared their parking lot well but did nothing to the sidewalk. And there’s a deep puddle just a bit east of there, on the north side of the overpass in front of the old motorcycle store, now closed. The puddle is at least four inches deep. I hope the city learns from this recent heavy snow to do a better job at clearing paths for all, but I am not confident.

Case Date:

1/29/2026

Mailbox obstruction by city snow removal service. We have not had mail service since the roads were plowed on Jan 26th.

Case Date:

1/28/2026

7th St has alternate street side parking. With the recent snowfall, cars on the parked side were boxed in, and snow on the no parking side was pushed onto previously cleared sidewalk, according to my renter. That mean it is full of ice clumps, making it impossible for she or me to remove. Can the city actually remove some of the snow for us - we know the first effort was to clear streets, but it impossible lift for a senior to clear twice the height of packed road snow on the sidewalk.

Case Date:

12/9/2025

The trash and recycling bins at this location are frequently left out for days after trash pickup. They usually block the sidewalk and impede pedestrians and cause a lack of accessibility for any wheelchair users.