Case Date:

3/29/2024

I have a monthly pass to park my black Mercedes Benz sedan at the 4th Street Garage. On Wednesday March 27, 2024, I drove my car out of the garage and returned it around 1pm ish. My car did not have any scratch on the back bumper. I picked it up this morning Friday March 29, 2024, and I noticed that my car's back bumper was scratched. The person who scratched it was honest and left a note on my front windshield. I tried reaching out to the person today Friday March 29, 2024 and this person has not reached back to me. I have a picture of the note and the damage to my car. I know that the garage has cameras. My car was packed on the 3rd floor closer to the elevators. Are you able to check the cameras to identify the person who damaged the back bumper of my car. I am attaching the note from the person apologizing for the accident plus the damage to my back bumper. I will like my car fixed and I will appreciate any help the 4th Street garage team can offer to get this resolved.

Case Date:

2/15/2024

Someone has gotten sick in the skywalk from the 4th Street garage into Fountain Square.

Case Date:

8/29/2023

The parking garage entrance on Morton between 6th and 7th as of 2pm today had a problem. The EXIT sign over the exit by the street was hanging down. Only one corner seemed attached.

Case Date:

3/2/2023

Blood droppings all over elevator.

Case Date:

12/5/2022

The gates to the parking garage have been frequently left up last month and for part of this month. I know they are left up on Sundays, but there have been times where they’re up during the week day. I hate to complain, but I don’t think it is fair to those who pay $100 a month in parking when others can park in here for free.

Case Date:

10/19/2022

I parked in the 7th street garage on 18 October, 2022 from 5:50 pm until approximately 9:00 pm. I placed my charge ticket in the machine and it said 1.75 charge for which I inserted my Discover card. It said to hit the receipt button, but according to a gentleman I spoke with at (812) 369-3622, I must have hit the "cancel" button. Thinking I had a paper card to place in the machine to open the gate, I took it to the gate and entered it into the machine. It then said I owed $3.00 and initially it refused my discover card and a VISA card, but eventually took a Mastercard charging me $3.00. I then got the gate to open. So for this parking experience, I paid $4.75 for just over three hours of parking. The gentlemen said to go to dailyr@bloomington.in.gov and they could help me. I would like a refund of my $3.00 please. Thanks, Jim Faris

Case Date:

9/11/2022

Regarding the "Hilton" public parking garage. The elevator has been out of service for about 6 weeks. Hoping it will be fixed soon as I use this garage fairly often. Thank you.

Case Date:

7/29/2022

Neither of the EV chargers have worked for at least three weeks. In addition, the two spots available are very tight. It's very hard to park and have enough space to enter and exit your car and find room to organize the charging cord.

Case Date:

6/22/2022

The walking tunnel at the 4th street garage has a broken handle

Case Date:

4/21/2022

uReport Case #179576Thanks for looking into these issues. The carpet is gone, however the overflowing garbage dumpsters are still there and still overflowing. Why, after all these years that the Hilton has been there, have they now started to put their garbage dumpsters in the walking exit area? And they are always overflowing. They have never been there before until the last couple of weeks or so. They fall on the ground and come open and then we have to step around food stuff everywhere etc, it's nasty and gross. By the way, this complaint is actually for myself and others.