Sidewalk & Curb Complaints
3rd & Johnson
- Case Date:
- 8/24/2024
Sidewalk piece has began to rise up and protruding out of the ground 2 to 3 inches. With there being no bike lane I’m riding my transportation apparatus on the sidewalk. I wanted to bring this to your attention to see if it could get on the west of being fixed. Thank you so much for your time and consideration
- Case Date:
- 5/25/2014
Not sure if this is the proper place to report, but I own a rental house at 813 W Kirkwood. The side walk in front of the house is all chewed up but my main concern is that the Jordan River surfaces right there on the east border of the house and the one next door. there is a broken railing there that is intended I suppose to protect someone from falling in. It is rusted thru and presents a dangerous situation for a child who could be walking there. Also the interior of that waterway canal has tons of trees growing in it that I think should be cut out, but believe that would be the city's property there to take care of. Any way the two issues make that a dangerous spot. I hope you will look into it and schedule some kind of repair there for safety of our fair city's citizens!! thanks Nancy
Utilities Construction
Spicewood Ln
- Case Date:
- 7/3/2024
There was a utility project in the Spicewood subdivision over the winter. The streets through the neighborhood have been severely damaged. I looked on the city paving schedule and did not see a project listed to fix the damage that was caused by the project. Is the city coming back to fix the roads? It's huge eyesore and really poor patching jobs for the damage that was done.
Utilities Construction
812 S Park AVE
- Case Date:
- 7/5/2024
The cover of our water meter on the sidewalk is loose and poses a risk for tripping, strollers, wheelchairs etc
Utilities Construction
1415 E Hunter AVE
- Case Date:
- 8/4/2024
Fiber install hit water line. Lots of water leaking
Water Utility Billing Problems
4778 E Donington DR
- Case Date:
- 7/9/2024
Hello -
We are submitting a complaint against the City of Bloomington Utilities for the following reasons:
1. We were notified in February 2024 of a 40 g/h increase in our flow, while we were out of the state on vacation, via a door tag, not a notice to our email or even a phone call, which are on our account, a door tag.
2. We have called Customer Support three times to get this resolved, as we have not identified a leak inside the house nor outside the house between the reader and the house, which we utilized Aim To Please as our contractor to check everything in the house.
3. The number of times we were told to check our toilets and got brushed off was disrespectful and patronizing, as we utilized Aim to Please to check the toilets via a Dye test and there was no dye leakage after 20 minutes in any toilet.
4. Our March (5), April (4), May (7), and June (4), and July (5) are higher than all the months prior a full year to date. However, it's not a constant leak, they are sporadic. I.e. - while I was putting my kids to bed at 9pm on Friday, June 14th, there was a spike of 400 g/h for under an hour and then it went back down. There was nothing running in terms of faucets or outside spigots.
5. Even with all of our work on our end, and the conversations with CBU Customer Support, the fact that CBU won't consider that we have a malfunctioning reader, is simply astounding. To not even consider the possibility of it, and have a denialist mentality does not, to me, show customer support or attention.
We would appreciate a review and investigation of our reader and our usage reports to better understand these spikes. Additionally, we would appreciate a review of our billing because we are now paying quite a bit more for water than we did for the first two years of our ownership of this house.
Please contact me for further conversation and happy to meet someone at the property.
- Case Date:
- 12/10/2017
I live at 525 N Park Ridge RD. I called several times about sidewalk collapsing over water line. Please repair. Worry about safety of pedestrians.
Water Utility Problems
3855 E Brighton AVE
- Case Date:
- 7/2/2024
We recently bought this house. When the plumber installed new toilets, he suggested I ask the city to check the water pressure. On June 12 I called about this, but have not heard back. Please advise. Thank you. John Scott Long 3855 E Brighton Ave 812-322-2940