Case Date:

12/12/2014

The road that leads to the Jordan parking garage (University Road?)has a large "pothole" that resulted in a blown tire. I would think this is a university maintained road since it is not on Jordan, but rather the side road that leads to the parking garage, but IU claims it is the city's responsibility. I have attached pictures. It appears this is from construction and/or utility work rather than natural erosion, and there is a sharp and steep edge/drop-off. I did not have a ruler with me, but used a standard size sharpie to show the depth. Using a ruler afterwards, the hard edge/cliff is approximately 5 inches. In the dark at night there is no lighting, and when making a left onto that road there is no way to see it with your headlights. In addition to requesting that the hole be repaired, I would like to receive reimbursement for the damaged (flat, non repairable)tire. Thank you for your time.

Case Date:

1/27/2015

Constant notes on car for parking when there is no evident issue with parking. I'm afraid they will bust my window next. I have contacted the apartment manager and they say there is nothing they can do. I believe an investigation should be started to find out who is writing the notes. I have a valid permit for parking in the complex. But my designated spot was taken. So I parked in another available spot.

Case Date:

1/27/2015

Constant notes on car for parking when there is no evident issue with parking. I'm afraid they will bust my window next. I have contacted the apartment manager and they say there is nothing they can do. I believe an investigation should be started to find out who is writing the notes. I have a valid permit for parking in the complex. But my designated spot was taken. So I parked in another available spot.

Case Date:

3/13/2015

Washington Street bike lane is filled sand and debris; especially bad south of 3rd Street; can this be swept please?

Case Date:

4/14/2015

Sidewalk is cracked and uneven, also there is some slippery gravel on the sidewalk. Grating over drainage is missing as well.

Case Date:

4/24/2015

street light cycles

Case Date:

5/14/2015

The Emeriti House at 1015 E. Atwater serves the retired faculty at IU. Currently the entrance to the alley behind the house is blocked off at Hawthorne for some minor resurfacing. Tomorrow, Fri 5/15, Faculty Ave will be resurfaced, so the entire access to the alley will be blocked off. I have two retired professors coming by tomorrow, one to pick up a very LARGE piece of art to transport to the Convention Center for a presentation. Emeriti House also has its art exhibit going on this month, as we do every year. Is this alley going to be open from the Hawthorne side by tomorrow morning? My professor must have access to the alley and our ramp for this piece of art. I would appreciate a quick reply so I can contact him about this. Also, in future, if the alley is being worked on or blocked, could someone please call me, as it impedes the traffic and our clientele, as most are retired and some use canes, etc. Thank you! Nat

Case Date:

6/3/2015

Trying to sign up online for E-bill and the option to do so is not available. I can log in, but then can see my bill, see my usage, etc., but there is no option for E bill. Please advise.

Case Date:

2/5/2014

Swain is no parking on both sides of the street between 3rd street and Atwater. And it is marked with 'No Parking Any Time' signs in several spots. There is one spot that people always park. Sometimes even going the wrong way. This spot is next to the Ami restaurant parking lot. This is especially dangerous when delivery trucks are parked on the other side of Swain delivering to Mother Bears. I've attached a photo to show cars parking in this spot. There is a sign in front of these cars, and another behind them. Where they are parked is a curb that has the entrance to the Ami parking lot to the front of them and to the back of them. They think since there is no sign on this part of the curb that they can park there. I would like to see a sign posted in this part of the curb. Having s sign posted in this part of the curb would eliminate most if not all of this parking.

Case Date:

4/13/2014

Traffic southbound on Jordan is always held up by people waiting for the left turn to go east on Atwater. Countless times I've seen that the light has already cycled to yellow by the time northbound traffic has cleared, and as a result cars have backed up all the way to third st. If the switching equipment allows jordan southbound to get green BEFORE jordan northbound, it will improve intersection throughput tremendously.