Case Date:

5/7/2018

It would be useful, and I think easier for the sanitation department, to have an online form to request large item pick up, rather than having to call in. I was hoping to have a large item of trash picked up with my regular trash today, Monday. I called this past Friday, not realizing the sanitation department was closed on Fridays. They called me back today (Monday) and left a message. By the time I was able to call back, it was too late for anybody to pick up the item, so I have to wait until next week.

Case Date:

9/30/2016

Not sure why my trash was not picked up yesterday (Thursday). My recycling was collected, but not two bags of trash (with stickers showing clearly). I guess I can put them in my garage until next Wednesday night, but if there was a problem with the trash that kept it from being picked up, I would like to know what that problem was.

Case Date:

12/20/2016

I do not see a way on the website to give feedback so I am using this form. I would ask that you forward the information to the Sanitation Department. I was reading the proposed changes to the trash pick-up at https://bloomington.in.gov/sanitationmodernization. It states that the new rates would be $6-$18/month. This penalizes families who work hard to reduce waste. For the past decade or more we have averaged fewer than 8-10 bags of garbage a year. You are proposing that I now start paying a monthly fee whether I put out garbage or not. I will not belabor the point, but you are asking me to go from paying $16/year to, at best, $72/year. This would not appear to incent conservation in any way.

Case Date:

9/30/2018

Sanitation website says all forms of styrofoam and milk cartons (waxy coating) are non-recyclable but our City recycling cart says that both may be recycled. Can you tell me which is correct? Also, the weblink for emailing Sanitation on the sanitation page is broken. Thank you, Perry Metz