Case Date:

9/28/2026

I am writing to report damage to our recycling cart that occurred during recycling collection this morning. We placed our recycling cart at the curb last night, and the cart and wheels were intact and in good condition. This morning, after our recycling had been collected, my husband went outside to bring the cart back to the house and found it lying on its side with one of the wheels completely broken off. Given that the cart was undamaged when we placed it at the curb and was found damaged immediately following collection, it appears the cart was damaged while being emptied or returned to the curb. We would like the damaged recycling cart repaired or replaced at no charge to us. We can provide photographs of the broken wheel and cart if needed. Please let me know what information you need from us and when we can expect the cart to be repaired or replaced.

Case Date:

9/22/2026

Case #214351 (yard waste at curb for a long time) can be closed. Can has been removed from curb, is near the garage now.

Case Date:

9/21/2026

Yard waste can has been at the curb for at least a month. Not being picked up. Too heavy???

Case Date:

9/17/2026

Greetings - I filed issue #209736 this morning (broken wheels on my trash container after trash pickup this morning), and it has now been closed. Someone came by and picked up the broken pieces of my trash container - however, they did not repair it. Was that issue closed too early? or is the repair still in the works? My container is still out by the curb. Thank you!

Case Date:

9/17/2026

The wheels were broken off our trash container this morning with the garbage pick up. I've left the trash container at the edge of our driveway, is it possible to have somebody come and fix? Thank you!

Case Date:

9/7/2026

Recycling left for 3 weeks

Case Date:

8/31/2026

Recycling trucks picked up the recycling on our regular trash day today, but it looks like the garbage collection truck did not hit the north side of the 700 block of E. University St.(southside collection looks like it was done.)

Case Date:

8/30/2026

Hi! The trash can we are renting from the coty seems to have a hole somewhere, because many flies and other bugs have taken it over and are breeding inside it. Please replace it asap. Thank you!! Daniel

Case Date:

8/21/2026

64 gallon grey trash container #0817010390 has a broken wheel that needs replaced.

Case Date:

8/16/2026

My trash can has not been getting fully emptied on pick up days - the top bags are taken out by hand so there is always trash left at the bottom.