Case Date:

7/23/2026

The property adjacent to me 922 North orris has a huge tree, that I have tried to get them to maintain for nearly 5 years. A week ago a woman that was at the property said there was a new property manager and she would have him call me. No reply. I am disabled and can no longer continue to trim this tree off of the adjoining sidewalk. The sidewalk goes over to the try North swimming pool. It runs between our properties. This tree is so overgrown it's branches get on my roof onto my property all the way down to the ground covering the sidewalk. If we did not constantly trim this you wouldn't be able to walk down the sidewalk to get to the pool or the school. I am so tired of trying to resolve this, I've told the people that cut the grass every week nearly for two years and nobody's done a damn thing. I'm hoping you can help and find out who needs to trim this back. I believe it's rented to disabled guy who's pretty much a recluse. Thank you

Case Date:

4/26/2026

Bird scooter blocking sidewalk, corner of N Walnut and W 14th

Case Date:

10/1/2017

There is a streetlight out between 14th and 15th streets on Walnut on the east side of the street in the vicinity of the House of Hunan restaurant.

Case Date:

1/14/2025

On North Walnut Street between 10th Street and 17th streets on both sides of the road, there are several properties with sidewalks still covered with ice and snow, in apparent violation of the city's ordinance on sidewalk snow removal (BMC 6.07.010). The icy goat trails that are worn into the snow are a testament to the practical need for these sidewalks as a way to get from Point A to Point B. As the photo illustrates, some people opt to just walk in the road, instead of trying to navigate the icy goat trails. As the photo also shows, some property owners have been able to achieve clear and dry sidewalks. I would therefore request that this stretch of roadway be reviewed by HAND enforcement staff and that the available punishments under the law be applied to these properties.

Case Date:

6/19/2026

Tesla parked on lawn

Case Date:

1/28/2026

There was a pass over plow at the apartment complex. This has lead to cars being completely blocked in by packs of snow because the snow was not moved to one area. Resident received an email on Monday stating the streets would be plowed again and the sidewalks would be shoveled the next day. And only emergency vehicles were allowed to enter the complex. However, none of these things happened. Despite the staff and facilities living on premise and being at work in their offices. They essentially sent out an email stating everyone is trapped in their apartments and have not done anything since then. I understand this probably more of an apartment complex issue, but they are not listening to complaints from people. If you travel to Basswood to see the dangerous conditions, or call them, I'm sure that would be enough for them to take action.

Case Date:

8/25/2025

Chain smoking and littering at the Bryan Park older kids playground. Man in red van has been there at least 4 days in a row

Case Date:

3/28/2025

Can we remove the bump in the middle of the Bryan Park lot at Henderson and Allen? As you turn from Henderson into the parking lot its nearly impossible not to crash into the bump. It makes no sense, has no signage and the paint is always faded. Two grandmas just trying to bring their grandkids to the park hit it this week. How many cars need to be destroyed by this parking lot? Remove it or paint it or put more signage on it.

Case Date:

12/15/2024

This reflector post next to the bump out is broken

Case Date:

9/26/2024

Did someone remove the stop signs at Allen and Henderson St? North/South bound traffic do not stop. Stop sign has gone missing. Must be stolen. Please replace the stop sign.