Case Date:

1/14/2013

Emily, I have information to add to your fire safety list found here: http://bloomington.in.gov/documents/viewDocument.php?document_id=2212 The sites are Allstate’s fire damage prevention guides, and you can find them here: http://www.allstate.com/be-aware-and-prepare/fire-damage-prevention.aspx http://blog.allstate.com/top-5-home-fire-safety-tips-for-fire-prevention-week/ I can be reached via email at lgrac@allstate.com, or, if you'd like to talk about this by phone, you are welcome to call my direct number at (847) 402-2372. If you do not have access to make changes to the site, I would appreciate it if you could please point me in the right direction. =) Best regards, Laura

Case Date:

6/27/2015

I have been trying to send my payment online for several days and it always says I must input my full name when I have already done so. Then I can go no further.

Case Date:

1/8/2018

Our water hasn't been working since Sunday. The employee who came out then said the pipe was frozen from meter to main and that a crew would be out. A crew has not been out today and I am trying to find out when one will be and when we can expect to have water on again.

Case Date:

3/12/2018

Hi, I noticed that there is a lot of water seeping from the water meter area of my neighbor's yard. His address is 1200 E Prairie Drive, in the Fairwood Terrace subdivision off Old 37 North, near the fire station. The meter is located near the Fairwood Drive side of his yard. He doesn't go outside much so probably hasn't noticed it. I think there may be a leak or something so I thought I should report it.

Case Date:

3/1/2015

water leaking from street in front of house

Case Date:

5/13/2015

apparent water line leak on Park Ridge road about 50 feet south of Morningside in front to condos. Water is flowing between sidewalk and street near the water meter.

Case Date:

9/6/2014

Leak 30' south of fire hydrant

Case Date:

10/6/2018

We have recently purchased the home at 835 Sheridan Dr. Bloomington. I would like to pay the water bill for this online as we are not fully moved there yet. I can't find my account number anywhere on any of the emails that you have sent me. Please let me know the account number so that I can pay this bill. thanks, Carl & Connie Johnson

Case Date:

8/1/2017

I would like to cancel my account/services for 201 E. Washington Street. I have graduated and moved out of this home and my lease ended today.

Case Date:

10/15/2017

My roommates and I have discovered that there was a leak with one of our toilets which caused it to continously run. So after we received our first month water bill we noticed that the bill was outrageously high and we immediately called the landlord to fix the leak. Since there was a leak, I am requesting a water bill appeal form if possible. Thank you.