Case Date:

5/15/2012

I paid my son's 40.00 parking ticket #I1200280 on line May 9, 2012. Your website said that it did not go through. So I tried it again, and it said there was a problem with the credit card. I tried it one more time and it went through. Well... I received three receipts saying it was paid. Ref. #1 = 10.174.5.142-1372DBC7397-70EF2644-3DD4FC3E Ref. #2 = 10.174.5.142-1372DA975E1-4455AA88-796A35A7 Ref. #3 = 10.174.5.142-1372DA49A86-7BD90C64-518A26FB Two of the three receipts have shown up on my credit card. So now I have paid 80.00 for a 40.00 ticket. Please check into this error and make the necessary changes as soon as possible. I hope that the 3rd receipt does not show up on my credit card. You may also want to look into your website and figure out WHY this happened. I will be looking for a credit to my account and would appreciate an acknowledgement to this issue. Sincerely Karen M. Staats

Case Date:

7/6/2024

The ‘no parking’ zones were recently repainted for street parking off 8th and Indiana. It seems that the no parking designated zone was extended 3-5 feet. Was there a reason for this? Now, there is even more limited street parking, and it’s going to be a warzone when the rest of the students move in come August.

Case Date:

7/10/2024

There is a vehicle that parks on the sidewalk at this location almost daily, preventing bike and foot traffic from utilizing the sidewalk.

Case Date:

7/19/2024

We received a parking citation used debit card and put it on the wrong side. My wife called and explained to parking department and informed they can check the meter by computer and see if our debit card was used at that time? My wife also submitted debit card picture where it was paid and amount. Informed to file an appeal and it can be checked. A few days later received email appeal denied? We paid the fine but apparently nothing was checked? Maybe bad information? Thanks for listening Mike

Case Date:

7/20/2024

This handicap meter is blocked by a bike rack that makes it difficult to pay the meter.

Case Date:

7/24/2024

I received a notice in the mail of an overdue parking citation. It had been issued on 6/20/24 and the notice said that I had failed to pay it within 14 days, so the fine was now doubled. However, I never saw the parking ticket on my car, and I never received any other notice that I had received a ticket. I do not think that this is a fair system, as parking tickets left on cars can be tampered with by other people. I have paid this parking ticket, but I'd like you to look into this policy and consider changing it so that there is some way to ensure that the person receiving a ticket actually sees it in time to pay it before it is doubled. Parking ticket # 24204705297

Case Date:

7/24/2024

My report on parking ticket processes was closed but not resolved. My request was to look into the PROCESS not get the same information that I got before (photo of ticket on my car).

Case Date:

8/5/2024

Vehicle continually parked on city gras

Case Date:

8/13/2024

Hello, I am inquiring on clarification to a resolution on case #191206. It was reporting extended no parking zones along the intersections of 8th and Indiana. The yellow paint extended an extra three to five feet, removing parking spots for one or two cars. The afmormentioned message is in the attached file. The resolution states that the curb has been corrected and there will be updated neighborhood signs, but what does that mean? Thank you.

Case Date:

8/30/2024

Motorcycle parked on sidewalk