Case Date:

7/22/2026

Jamie Ward 812-512-5473 3789 E McCracken way apt 8 Bloomington Indiana I bought a brand new washer and dryer from Lowe’s just a couple of months ago. My dryer started making a really loud noise yesterday and a red light came on. When I googled with the light it said exhaust./duct issue. I called Samsung to ask them to come and look at my dryer because it’s still under warranty and they asked me has anyone cleaned the dryer duct/ vent outback? I said that I had not I can’t even get to it. I don’t have a letter that tall and I don’t know what I’m doing, but I’m not sure if Maintenance had or not they said that they would not send anyone to fix the dryer until the duct was cleaned out. I contacted office management. Who then informed me that she tried to get the owner to have Maintenance to come fix it but he declined. I have a two year-old and a three year-old not only do I need a dryer, but there’s obviously an issue../fire hazard!

Case Date:

7/22/2026

I just purchased a brand new washer and dryer from Lowe’s. They’re under warranty. My dryer started making a really loud noise and a light came on on the dryer and I called Samsung to see if they could send someone out to fix the dryer and the lady told me that they would not send anyone until the outside dryer is cleaned out. That is the light that is coming on on the dryer and I can’t get to it. I’ve contacted the Landlord and he refuses.

Case Date:

7/22/2026

Caller to HAND concerned about overgrowth causing dangerous conditions and driver's unable to see when making a turn. He said that officer has been out in the past and owner is doing nothing. Caller has been cleaning up the litter along the road but not able to do anything about the grass/weeds.

Case Date:

7/22/2026

Area on west side of Smith Road is very overgrown with tall grass and weeds. It’s been 46 and Moore pike. Some areas are mowed but others are very overgrown. Can these areas be mowed?? Thank you

Case Date:

7/22/2026

Crews working on gas line notified me this morning that M Street Fiber has run their line through my sewer and broken it and it is leaking. I was told by the Utilities department to contact Kyle Baugh to arrange repair but I have been unable to reach him or the main office by phone this morning. Per your voicemail instruction I am leaving this email and asking someone to contact me at your earliest convenience. The crews do not plan to fill the excavation back in until repair is made. Thank you.

Case Date:

7/22/2026

The daily situation in the park is so bad now that people are even complaining about it on reddit - https://reddit.com/r/bloomington/comments/1v34gaw/building_trades_park/ Every single day, all day, there is a group of men from outside the neighborhood that set up and drink, gamble, smoke weed, sell drugs, fight and scream. Every. Single. Day. The "security patrols" are pathetic, they never confront these people. Cops never patrol, no city employees are ever present in this park. There is a playground where people used to take their kids, but no sane parent would allow their children in the park when these men are present. The neighborhood is begging you to do something before the violence escalates.

Case Date:

7/21/2026

On the morning of July 11, I found a large branch that had fallen into the street, blocking about half of the roadway. A few hours later, another branch from the same tree fell onto the sidewalk. Both branches were removed promptly after I reported the issues, and I appreciate the quick response. However, I am concerned about the health of the tree, as falling branches could pose a safety risk to pedestrians or passing vehicles. Would you please arrange for someone to evaluate the tree's condition? Thank you!

Case Date:

7/21/2026

Wasn't sure how to categorize this issue of cigarette litter. north sidewalk on Kirkwood, outside of Crazy Horse and Alley Bar. Patrons of these two businesses frequently litter their cigarettes onto the sidewalk, into the planter, into the drain, into the metal cage surrounding the pipes--without extinguishing them. It's pretty gross and also a fire hazard. And I'm guessing when the cigarettes go into that drain, they end up in Clear Creek, which isn't great for the environment (not that there aren't other issues affecting Clear Creek's cleanliness, but still). I've noticed it for years, but I guess I only cared enough to write a UReport now. Because earlier this week I was walking my dog on that sidewalk, and someone flicked their cigarette onto the ground near me, and my dog must have thought it was a treat or a scrap of food because she tried to gobble it up. And I think it burnt her tongue a little because she was whining for the rest of the day. Maybe we could get Crazy Horse and Alley Bar to set up cigarette receptacles so their patrons have a designated place to safely dispose of cigarettes?

Case Date:

7/21/2026

Winslow Woods sidewalk that runs alongside E. Azalea Lane in impassable due to a fallen tree limp and overgrown vegetation.

Case Date:

7/21/2026

The trailhead for the new Powerline Trail has safety/traffic cones that are often blocking the sidewalk and caution tape that's been loosened creating a hazard for cyclists and pedestrians.