Case Date:

11/17/2025

We live in Hoosier Court Apartments, Unit HC 503, managed by Hunter Bloomington Properties, and we are reporting an unresolved water issue that has caused extreme billing and financial hardship. At the end of August and beginning of September, the water system for the entire Hoosier Court community malfunctioned. During the repair, the leasing company’s maintenance workers intentionally released a large amount of water from the pipeline located directly in front of our unit. This caused significant water wastage outside our home, completely outside our control. Before this incident, our average water bill was around $170. Immediately afterward, our bills increased to: $250 for August $936 for September $922 for October We contacted the leasing office multiple times by phone, email, messages, and about seven in-person visits. They delayed responding and eventually offered only a $550 refund, even though the excess charges for September alone were around $850–$900, leaving $300 still unresolved. For October, they told us they “cannot promise anything” and have provided no solution. To verify the issue, we contacted City of Bloomington Utilities, who gave us access to a usage portal. The portal shows our line is using about 50 gallons per hour continuously, which the city confirmed is not possible for normal residential use and indicates an ongoing leak/outflow in the line connected to our unit—not inside our apartment. Despite this, the leasing company insists there is “no leak,” will not fully reimburse us, and has not addressed the problem. As a result, we are being charged around $1000 per month for water we did not use and cannot afford. We are requesting HAND’s assistance because the issue is occurring outside our unit in infrastructure maintained by the leasing company, and all attempts to resolve it directly have failed.

Case Date:

11/17/2025

We also need to report a serious safety hazard outside our unit, HC 503, at Hoosier Court Apartments. When the leasing company’s maintenance team repaired the water pipeline in front of our porch two months ago, they removed and damaged the steps leading to our entrance. Since then, the steps have not been rebuilt, and the entire front porch area has been left uneven and unsafe. There is still a large hole in front of our unit, and the ground is unstable because of the mud and dirt they dug up but never refilled. Because there are no steps, we have been forced to exit our home through the bushes, which is extremely unsafe, and we have almost slipped multiple times due to the uneven ground. This situation has been ongoing for over two months, and despite informing the leasing office several times, no repairs have been made. The current condition presents a significant tripping and falling hazard, and we are requesting HAND’s intervention for safety reasons.

Case Date:

2/7/2025

Turn signals trigger although there are no cars in the turn lane. We really going on three years? Yep! A new traffic commission you don't say? Same old hacks doing a poor job. Keep telling yourself the intersection is going to be upgraded, but we all know you just suck at your job. Fix the lights!

Case Date:

2/10/2025

Case Date:

4/3/2025

Dang turn signals turn on when no cars are in the turn lane. What's up with that? Makes me want to run the red light. I guess that is ok.

Case Date:

8/28/2025

There is a lady that stands there with a sign, not a lot, but a few times I have seen her. She is hostile towards the cars sitting at the stop light waiting for the light to turn green. She was shaking her fist at me and I thought she was going to start beating my car. There are homeless all around that area which needs to be addressed, but if any person starts beating on my car for whatever their reason is I do consider that person to be violent and I am fearing for my life. That is not acceptable in our city. Clean up our streets Bloomington.

Case Date:

8/29/2025

At 12:30pm today the manhole cover was off an opening at Kirkwood and Rogers, northwest corner in the utility easement.

Case Date:

10/6/2025

Four years this light has been broken. Turn lane arrow is triggered but no cars need to turn. I feel bad cutting through the alley in my truck with a loud exhaust waking up all those people in the morning but that is what I have to do so I don't sit and wait and wait and wait at a light you refuse to fix. The citizens of this city have lost more money idling in their cars burning fuel waiting for nobody but the broken light than it would have cost to fix. Do you hate the people of the west side?

Case Date:

12/22/2017

Second boat on grass in SE corner of yard on house E side of N Smith between Morningside and highway.

Case Date:

1/8/2018

504 n Smith, boat junkyard, tires in front yard near garage area. Please have remove