Case Date:

3/11/2017

Who should I contact to ask questions about coaching sports shorties tball this summer? Thanks

Case Date:

4/26/2017

I can't find the signup for the skateboarding mini-camp. Is it still happening this year? Thanks, Sarah

Case Date:

5/20/2016

I tried to register for tennis lessons online, but when I click on "register", the result page says "no activity found" https://bloomington.in.gov/webtrac/cgi-bin/wspd_cgi.sh/wbsearch.html?xxmod=AR&xxtype=ADUSP&wbsi=989e95f1-af59-8885-e611-af1eea7d9e74

Case Date:

7/13/2016

Re: Non-inclusive equipment at Griffy Lake- Hello, I am an avid Kayaker and was excited to learn of Griffy's addition of 6 kayaks. My husband and I had visited several times and enjoyed the canoes (there were never kayaks available) and were glowing with praise for our new favorite lake. (photo attached). My excitement soon turned to bitter disappointment, and at this point I have no desire to return to Griffy. My husband and I rented a car to visit, only to be turned away (after the woman behind the counter looked me up and down) for being too large to ride. The kayaks at Griffy are the smallest size made with the lowest weight limit on the market. This is not inclusive. I urge you to consider adding a larger models that accommodate adult kayakers. This would better serve the community and prevent others from having this embarrassing, expensive, and horribly negative experience. Thank you for your consideration. Andrea McManis

Case Date:

2/7/2016

Please add me to your Parks and Rec Program Guide mailing list: Lauryl Lefebvre 115 N College Ave #211 Bloomington, IN 47404 Thank you!

Case Date:

5/12/2018

Disappointing checkout experience at Griffey Lake boat rental Saturday evening (12th) with male worker. I was with a group of strangers I had never met before for a function. In other words we were independent paddlers who did not know each other's names, etc. before today but happened to paddle together to make new friends. Worker was very rude about not wanting to make us change independently and refused to do so despite us requesting it. He said he only gives ones to "people who need it." A person I was with asked, "People like us?" And he said no. He did not know our situation and rushed to judgment. There is likelihood we will never see each other again and yet he only gave a single large bill and told us to deal with it. He should have tried solutions like asking if anyone had credit, asked what change people had to try to figure something out, etc. but instead assumed we were college kids who could figure it out while his ones were saved for folks he felt deserved them more. Again, we paddled together but did not drive together and did not know each other prior to today. One of us isn't even from the country. We paid independently. He also admitted the problem with ones was known to him yesterday. So he should have found a solution if was a known problem earlier. Not end of the world but a bad way to end an experience and disappointing lack of care and customer service from a public servant being a public servant myself. Please have a talk about trying to better find solutions for customers and making them feel respected with this worker. Thank you. His assumption was not crazy but he was not open to correction. He did not ask us if we were ok with splitting change or even apologize to my recollection. Don't fire this worker of course, not that the City would, but he needs to improve.

Case Date:

5/12/2018

Follow up to Griffey comment. The woman working Saturday night was nice and had no issues though.

Case Date:

5/9/2013

The website has the junior golf camp fee listed at $160 when trying to register, yet the program guide and the Cascades info online as the fee as $75 city/ $85 outside city. When trying to register, the final fee listed for charge is $160. Which is correct and can this be rectified?

Case Date:

6/5/2013

I'd like to invite one of my friends to one of the classes: Utilizing Water in the Landscape, but there is no way to share the course description with him! Ordinarily I would cut and paste the description from a .pdf, but the format the Summer 2013 Program Guide is in doesn't let me do that. I'm not going to send him the whole thing --- that's way too much information. Please let me know if there is some way I can just cut and paste one of the course descriptions. Thanks for your help!

Case Date:

6/11/2013

Good afternoon, My name is Mike Krashen. I am marketing intern for Bloomington Brands LLC. We are currently searching for an experienced gardener who can contribute to our PlantersPlace.com video gallery. Bloomington Brands operates the PlantersPlace.com website where visitors can access gardening tips, photos, videos, and much more. In our video section, we have a library of "how-to" gardening tips videos hosted by gardening experts. We are currently looking for local video hosts in Bloomington who are knowledgeable about a variety of gardening topics. We came across the Bloomington Parks and Recreation Department and wanted to reach out to see if you might be able to recommend anyone who is qualified for this position. We pay $100 per video posted on our website. Here is the link to our current video page: http://www.plantersplace.com/resources/video_gallery If you know of anybody at the Bloomington Parks and Recreation Department that would be qualified and interested, please let us know. Bloomington Brands greatly appreciates your help. Thank you once again. Sincerely, Mike Krashen Bloomington Brands LLC (812) 336-7572