Website & Web Services Feedback
E University Rd, Bloomington, Indiana, 47406
- Case Date:
- 4/24/2019
The household registration page at https://webtrac.bloomington.in.gov/wbwsc/webtrac.wsc/household.html?option=add requires that a gender be selected, but only allows two genders. Please read https://uxdesign.cc/designing-forms-for-gender-diversity-and-inclusion-d8194cf1f51 on designing this kind of field better and more inclusively
Website & Web Services Feedback
9248 2nd St, Bloomington, Indiana, 47403
- Case Date:
- 11/11/2018
Google Chrome says your esuite for paying bills is not safe and it will not let me access it. Please update your website and make it safe to pay bills online.
Website & Web Services Feedback
501 N Morton ST
- Case Date:
- 2/22/2019
the new utilities payment website is not user friendly. I had to create a new log-in ID and pass word but how can I log-off? Also, I don't want to print the confirmation pop-up window and it seems there's no way to close it unless you just close the website. In this case, I can't tell if my account was logged off securely.
Website & Web Services Feedback
501 N Morton ST
- Case Date:
- 6/14/2019
I have never been able to access your website via what is printed on my invoice: www.bloomington.in.gov. The only way I get to the site is via https://bloomington.in.gov. I'm not sure if I am the only one having this issue, but I recommend investigating this issue and correcting your invoices, if necessary.
Website & Web Services Feedback
501 N Morton ST
- Case Date:
- 6/17/2019
REMOVE MY NAME FROM INTERNET for security and privacy reasons, i opt out please remove my name from internet
#156286 details below
Water Utility Billing Problems: Comment
Other: Billing address change request. Addresses removed.
Reported By
Julie Bennett Dreesen
Assigned to
Triana Johnson
History
8/6/2018 09:33:58 Closed by Charles Brandt
PII removal complete
Sent notification to Triana Johnson, Julie Bennett Dreesen
8/6/2018 08:49:46 Updated by Charles Brandt
8/6/2018 08:48:47 Opened by Charles Brandt
Request to remove personal information
Sent notification to Triana Johnson, Julie Bennett Dreesen
9/29/2016 09:49:15 Closed by Triana Johnson
Customer contacted by phone.
Sent notification to Triana Johnson, Julie Bennett Dreesen
9/29/2016 09:47:00 Triana Johnson commented on this case.
I contacted Darrell Ooley who's name is currently on the account. I explained to him what he needed to do to end his service. He said he will submit a disconnect form when he is ready to end service.
Sent notification to Triana Johnson, Julie Bennett Dreesen
9/29/2016 09:40:17 Anonymous assigned this case to Triana Johnson
Sent notification to Triana Johnson, Julie Bennett Dreesen
9/29/2016 09:40:17 Opened by Anonymous
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Website & Web Services Feedback
501 N Morton ST
- Case Date:
- 6/18/2019
This web page still has my name on it, please remove as it is the first thing that come up on the internet when searching my name:
https://bloomington.in.gov/crm/tickets/view?ticket_id=156286
- Case Date:
- 8/1/2019
https://bloomington.in.gov/crm/tickets/view?ticket_id=157602
Can you remove my name? I didn't know this would be public online when I called. This is unacceptable.
- Case Date:
- 8/1/2019
https://bloomington.in.gov/crm/tickets/view?ticket_id=169645
Please remove names from both of my tickets
Website & Web Services Feedback
3611 S Bainbridge DR
- Case Date:
- 11/10/2018
Received the attched error message when trying to access https://esuite.bloomington.in.gov/esuite.utilities
I'm using Chrome Version 70.0.3538.77 (Official Build) (64-bit)
Website & Web Services Feedback
3568 Peerless Rd, Bedford, Indiana, 47421
- Case Date:
- 6/26/2019
My dog has been missing Since June 20th his name is Tiny. My phone number is 812 320 7163