Utilities Yardwork
47408, Bloomington, Indiana
- Case Date:
- 10/13/2019
New water meters are being put in along Old State Road 37. There is a safety issue with the mess left behind. Workers have left large trash piles and large mounds of dirt behind where pedestrians walk. The gravel is settling and leaving dips in the grade.
Water Utility Problems
2250 E Cape Cod DR
- Case Date:
- 9/12/2019
City utility worker informed me that water usage has increased from 1000 gal/mo to 12,000 gal this month. I am concerned there is a leak somewhere. There was a line break nearby at 2252-2260 E Cape Cod Dr, 47401.
Meter pit inspected 9/17/19. Valves on at meter. Meter not moving. No sign of leak at time of inspection.
Business
927 S College Mall Rd, Bloomington, Indiana, 47401
- Case Date:
- 9/7/2019
The Nail Studio on the East side was dumping their cleaning solution into the parking lot. Eventually, this detergent will wash into our waterways.
Our MS4 investigated this illegal dumping. At the time we did not see any liquid on the pavement or see evidence it was entering our drain system. We conducted education to the Nail Studio and informed them that dumping any industrial/commercial waste on the ground was prohibited by municipal code.
Parking Meters and Citations
600-696 S Adams St, Bloomington, Indiana, 47403
- Case Date:
- 8/12/2019
Hi - On July 26, 2019 I tried using the Park Mobile app and got a message “Your account is suspended”. Apparently my credit card had expired so I deleted the card and added back a valid card, but still got the message. I gave up on the app and paid $1 into the meter. Yet, I was still charged the $1.50 by Park Mobile so apparently the app started a session for me without notifying me. Interestingly I never had to cancel the parking session (since I didn't know I had one). I submitted a trouble ticket to Park Mobile (also July 26), and finally today (approx 6 weeks later), finally got a response from them that they have no responsibility for refunds. It's only $1.50 for me, but I'm sure other Bloomington citizens are getting charged for an error in the app. I'd personally also like my $1.50 refunded please.
Also, the current approach for requiring the user to manually stop the parking or get charged for 12 hours feels like a bit of a revenue scam. Not sure if that's Bloomington policy or Park Mobile, but I'd like to see it changed to allow the user to pre-set the timeframes. I've used Park Mobile in other cities and you can pre-set how many hours you would like to park and then update as you go if needed.
- Case Date:
- 8/1/2019
https://bloomington.in.gov/crm/tickets/view?ticket_id=169645
Please remove names from both of my tickets
- Case Date:
- 8/1/2019
https://bloomington.in.gov/crm/tickets/view?ticket_id=157602
Can you remove my name? I didn't know this would be public online when I called. This is unacceptable.
Potholes, Other Street Repair
501 N Morton ST
- Case Date:
- 7/1/2019
Hello! I'm writing to request repaving of Uppington Court in Sherwood Oaks. We've had a water main break several months back and now a layer of pavement is chipping off and causing debris where our children play. The condition of Uppington Court can be improved and made safe for our children to scooter and ride bikes by repaving. There is also a person who parks his trailer on the street over where the water main burst and is just filled in with rocks and no curb. It would be best if he could park his trailer and truck on his own property and so that this repair/repaving can be done. Thank you for considering this project! The children in the cul-de-sac (and parents!) would very much appreciate the repaving update.
- Case Date:
- 5/16/2019
I don't this has been satisfactorily. Maybe I wasn't clear. I'm glad this damage doesn't interfere with meter functioning. BUT if nothing has been done, the concrete (?) surround is STILL LOOSE and it is STILL potentially HAZARDOUS to PEDESTRIANS. Thanks!
Have been unable to find this pit at location given in original report. Could an address/ nearest building be provided so problem can be resolved?
Sidewalk Requests
400 W 7th ST
- Case Date:
- 5/3/2019
In FYI about water meter on Fess north of 4th Street. When I stepped on the concrete around the meter, it all levered up. I think the gap is visible in the photo.
Utilities checked area on Fess N. of Second- found no problem with meter pits- did see an open hole in tree plot marked in white.Does not appear to be utility related.
Recycling
2138 E Meadowbluff CT
- Case Date:
- 4/18/2019
Good Morning. Our recycling container was not fully emptied this morning. Would you please have the recycling truck come back by our home to fully empty our containers?
Also, when doing a Google search, we realized that our former city uReports can be seen online. We would appreciate if you could please remove this information and keep our uReports private between us and the city. Here is where we found them:
https://bloomington.in.gov/crm/tickets?category_id=36;client_id=3;contactMethod_id=11;department_id=17
Thank you