Case Date:

10/24/2019

Why hasn't this junk been removed yet?

Case Date:

8/10/2019

Iutage

Case Date:

4/2/2019

This vehicle has parked here for a while without a permit and has been reported though BHA does nothing. The license plate is expired, located at 1315 W 12th St. Please tow to open parking in front of my house. Thanks so much for your help.

Case Date:

5/7/2019

I am reporting this property for the SECOND time. Nothing has changed - it has gotten worse. When reported previously, Jo Stong's response was, "Well, I drove by and didn't see anything that couldn't be outside." How ridiculous. This is NOT how the city ordinance qualifies debris. Ordinance 6.06.020 - Deposit of Garbage reads, "It is unlawful for any person to throw, place, or scatter any garbage, recyclable materials, or yard waste over or upon any premises, street, alley, either public or private, or to suffer or permit any garbage, recyclable materials or yard waste to be placed or deposited on the premises owned, occupied, or controlled by such person either with or without the intent to LATER REMOVE, COVER, OR BURN IT. Also, we know that there is an ordinance regarding construction debris. The fact is this home, which is zoned "single family home" is being used for storage only. If I read it correctly, there are no utilities currently turned on to the house. I own property in this area and I expect HAND to inform city ordinances just like they would in Hyde Park. It is not right that HAND allows blight to ruin the well-being and property rights of others.

Case Date:

5/15/2019

The next door neighbor has not cut his grass yet this year and has not cut it in previous years

Case Date:

8/8/2019

Our house is experiencing intermittent water pressure issues.

Case Date:

5/15/2019

The neighbors are building up a cat litter pile again. The smell is terrible. They have a long history of doing this...

Case Date:

6/10/2019

I filed a report about three weeks ago about a blocked storm drain that keeps overflowing and spilling water into our yard. It overflowed yesterday, and it's like a river of water running over the street and into our yard. The water is doing considerable damage to our side and back yard--it's basically underwater whenever it rains. This really does require some serious attention. Either a more thorough clean up or repair. It's costing us 100s if not 1000s of dollars in repairs to our yard. Please try to fix this. The storm drain is clogged on the 1300 block of W 6th Street, and our house is 1315 west 6th street.

Case Date:

6/24/2019

water is very cloudy

Case Date:

11/1/2018

Thank you for including staff on the announcement of this update. The interface is really clean and straight forward. I have included some of my suggestions and feedback from using the system below. I just tried out the newly revised uReport system search box with terms for the most common issues facing our neighborhoods - and things I hear all the time. I got zero results for the following terms: dog, cat, deer, tree, car, noise, loud, park, car, and neighbor. I got hits for trash, abandoned, and sidewalk. I regularly direct neighbors to use the uReport system - but I'm not sure I would if they are not able to search for what they need. I would need to tell them to go to uReport and then click on Hazards, then Animal Control, etc. That seems like they are back at the will of our internal categorization. So why not go directly to the Animal Control? Is there a way to add more search term tags to the major categories included? It was really discouraging as a searcher to have 0 results for something as common as dog or tree or noise - all very common issues in neighborhoods and dealt with by official depts or programs of the City. I ended up clicking around in several of the designated circles to attempt to find how those issues would be categorized by this system - with only some success. I don't think my neighbors would spend time on the doing that. Keywords would help a lot. I thought the original uReport had that feature. I would also suggest that once the category is located, that the first thing you request is the issue or complaint, and not the contact info - especially since that is optional. Landing on that page did not feel like I had found what I was looking for - a way to voice my concern. I had two more clicks before I felt assured that I was in the right place. The system also did not correctly indicate my location - and that was another 30 seconds of trying to orient myself on the map and click and drag the indicator to my address. Could you reverse that intake process? Photo and issue first, then location, then optional contact info? Seems more intuitive to me as the submitter. I was not able to override the map to type in my location without clicking the X on the location bar. And when I did that, both the map and the "Next" button disappeared, leaving me in limbo. The only way back was to click the compass icon and start the search for my location again. Maybe some short instructional language at the top of each page would help guide folks through the intake process. Also including a "back" button near the "next" button would help. I didn't associate the arrow icon at the top with my progression at the bottom. I assumed it would go back to the categories and lose what I had input so far. I was trapped into what I had input so far once I got to the 3rd screen. No way to refine my submission without starting over completely.