Case Date:

2/8/2019

Yesterday, during the huge mid-day rainstorm, water came up through the floor drain in our basement at 2638 East Dekist Street. It had a sewage odor and was muddy looking and reached a level of about 4 inches, covering the entire floor and soaking everything. The basement toilet also had dirty water come into it. I called the city utilities hotline and reported the incident twice, speaking to the same person each time. The water receded after a couple hours. We have yet to assess the damage and start to clean up. Last year on 2/11/18 our basement toilet erupted (see case #163027). We had a plumber verify that the city sewer was the source of the issue. We did not claim any damages, yet the city did not reimburse us the cost of the plumbing assessment. We would appreciate someone responding to this current incident.

Case Date:

3/9/2019

Grate at eastside and East Hunter must be blocked. It floods.

Case Date:

4/8/2019

Sewer line is running slow and was backed up on Friday in my basement sink

Case Date:

5/15/2019

We have had an on and off influx of horrible sewage smells on the south side of Bloomington for several months. It’s not just one house or a neighborhood. The smell is pungent from the corner of Old State road 37 south and E. Roher road continuing west to Roger and south to Clear Creek. Ever since construction started on west Gordon pike. It’s nauseating, has consistently awoken me from sleep, and is down right unpleasant. What if anything is being done? Jona Rector I live in Patton Heights across from southside Kroger. 317-935-016 rectoejona@gmail.com

Case Date:

5/18/2019

Strong sewer smell coming from Southside neighborhoods by Summit Elementary.

Case Date:

5/26/2019

Sewage is backing up in our basement after today's rain at 901 W Briarcliff Dr, Bloomington IN 47404. We have rotorooter coming out, but in the past roots in the city line in front of the house caused backups. Please check this line as soon as possible to see if it needs roots cut. We've experienced a catastrophic backup due to problems in the city's line before and wish to avoid a recurrence. Thank you very much for your help in this matter.

Case Date:

6/13/2019

There are two storm water grates that are dangerous to bicycles that should be replaced. They are located at the south-east corner of the Monroe County Courthouse Square. One is on the west side of Walnut St and the other is on the north side of Kirkwood Ave. These grates have long openings parallel to the street. A bicycle wheel can penetrate deeply into these grates and thus throw the rider and/or damage a bicycle.

Case Date:

6/17/2019

Water overflowing rapidly. I am not sure what kind of sewer this is, I just assumed it is overflow from recent rain.

Case Date:

6/17/2019

3635 S. Bainbridge Dr. All three storm inlets during flash flooding events aren't able to keep up with the water demand which then sends water down our driveway. About 3 years ago a third drain was installed to help mitigate the issue but hasn't worked the way it was intended. We left for the weekend for a funeral this past weekend and the drains became clogged which then sent water down our driveway and flooded the basement for the second time this year. First time happened in November due to leaves and the leave pickup program overwhelming our storm inlets. We had a swell put in to mitigate the driveway water and it has worked well. However, when the storm drains clog, the swell is overwhelmed. Please help.

Case Date:

6/18/2019

Heavy water ponding and very strong water flow (water was actually bubbling) in the northside lane of Patterson Drive, in the general area between Rogers and Morton Streets.