Case Date:

7/31/2019

There is a rotting deer carcass at 1326 Pickwick Place and house is not occupied. It's attracting insects and smells

Case Date:

8/15/2019

hi, today Duke fixed the street light at the corner of Kenwood and Woodburn Ave. The light came on at dusk but in a big flash went out about 45 minutes later, can you please have them look at it again. thank you!

Case Date:

5/30/2019

On Southdowns just west of the intersection with Jordan Ave, the biking and walking path is being overrun with dirt and brush. The pavement and part of the bicycle painted decal is being covered in dirt now. This needs to be cleaned up.

Case Date:

12/16/2019

our water has been very cloudy for over a week now

Case Date:

11/1/2018

Thank you for including staff on the announcement of this update. The interface is really clean and straight forward. I have included some of my suggestions and feedback from using the system below. I just tried out the newly revised uReport system search box with terms for the most common issues facing our neighborhoods - and things I hear all the time. I got zero results for the following terms: dog, cat, deer, tree, car, noise, loud, park, car, and neighbor. I got hits for trash, abandoned, and sidewalk. I regularly direct neighbors to use the uReport system - but I'm not sure I would if they are not able to search for what they need. I would need to tell them to go to uReport and then click on Hazards, then Animal Control, etc. That seems like they are back at the will of our internal categorization. So why not go directly to the Animal Control? Is there a way to add more search term tags to the major categories included? It was really discouraging as a searcher to have 0 results for something as common as dog or tree or noise - all very common issues in neighborhoods and dealt with by official depts or programs of the City. I ended up clicking around in several of the designated circles to attempt to find how those issues would be categorized by this system - with only some success. I don't think my neighbors would spend time on the doing that. Keywords would help a lot. I thought the original uReport had that feature. I would also suggest that once the category is located, that the first thing you request is the issue or complaint, and not the contact info - especially since that is optional. Landing on that page did not feel like I had found what I was looking for - a way to voice my concern. I had two more clicks before I felt assured that I was in the right place. The system also did not correctly indicate my location - and that was another 30 seconds of trying to orient myself on the map and click and drag the indicator to my address. Could you reverse that intake process? Photo and issue first, then location, then optional contact info? Seems more intuitive to me as the submitter. I was not able to override the map to type in my location without clicking the X on the location bar. And when I did that, both the map and the "Next" button disappeared, leaving me in limbo. The only way back was to click the compass icon and start the search for my location again. Maybe some short instructional language at the top of each page would help guide folks through the intake process. Also including a "back" button near the "next" button would help. I didn't associate the arrow icon at the top with my progression at the bottom. I assumed it would go back to the categories and lose what I had input so far. I was trapped into what I had input so far once I got to the 3rd screen. No way to refine my submission without starting over completely.

Case Date:

8/15/2019

On the corner of Grimes and Stull (south side of Grimes/east side of Stull) the weeds/plants on that corner make it very difficult for school traffic to leave. You cannot see cars coming from the east and several parents have complained that it is unsafe....Thank you, Becky Mungle (Principal at Templeton Elementary)

Case Date:

2/20/2019

There are no sidewalks at all on S Park Ave., S. Stull Ave., or S. Fess Ave between Bryan Park and Hillside (except on Grimes St).

Case Date:

5/17/2019

Parked in Templeton school parking lot for over a year. Expired plates.

Case Date:

7/22/2019

There is a section of 'street' between Dunn and Henderson that I believe was supposed to be a continuation of E Wilson Street. It is just a grass area that the city owns. However, the city is doing no maintenance on this piece of property. There is a dead pine tree that needs to be removed and a very large maple tree that is overgrown and threatening to drop branches onto cars. This tree also present a health issue in that there is a large poison ivy vine growing up the tree. I have tried calling the city forester multiple times without response. Can the one tree be removed, the other pruned and cleared of poison ivy, and the grass on this city land occasionally mowed?

Case Date:

6/24/2019

water is very cloudy